HOUSEKEEPER ROOM CARE

Marriott International - Norfolk, VA

Full-time

Norfolk, VA

Accommodation

About the position

Concord Hospitality is seeking dedicated Housekeepers to join our team at the Norfolk Waterside Marriott. This position is ideal for individuals who are ready to embark on a rewarding career path with a company that values and supports the professional growth of its associates. As a Housekeeper, you will play a crucial role in maintaining the cleanliness and organization of guest rooms, ensuring that every guest has a pleasant and comfortable stay. You will be responsible for cleaning and servicing assigned guest rooms in a timely and organized manner, adhering to the hotel's procedures and standards. Your attention to detail and commitment to excellence will contribute to the overall guest experience and satisfaction. In this role, you will also be tasked with keeping an organized linen cart that is neat, well-stocked, and easily accessible. You will need to report any areas within guest rooms that require attention, such as fixtures, door locks, televisions, HVAC systems, and more. Maintaining the security of your equipment, keys, and supplies is essential, as is reporting any lost and found articles to your supervisor. Additionally, responding to guest requests in a friendly and timely manner is a key aspect of this position, as it reflects our commitment to exceptional customer service. At Concord Hospitality, we pride ourselves on fostering a positive work culture where our associates are our greatest assets. We offer competitive pay and a range of benefits for full-time associates, making this an excellent opportunity for those looking to grow their careers in the hospitality industry.

Responsibilities

• Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards.
• Keeping an organized linen cart that is neat, well stocked and organized.
• Reporting any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc.
• Maintaining security of your equipment, key and supplies issued to you.
• Reporting lost and found articles to your supervisor.
• Responding to guest requests in a friendly and timely manner.

Requirements

• Ability to follow procedures and hotel standards for cleaning and servicing guest rooms.
• Strong organizational skills to maintain a neat and well-stocked linen cart.
• Attention to detail to identify areas needing maintenance or repair.
• Ability to maintain security of equipment and supplies.
• Good communication skills to report lost and found items and respond to guest requests.

Benefits

• Competitive pay
• Career advancement opportunities
• Great work culture