Housekeeper - WorldMark Long Beach

About the position

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning the resort units to include sleeping quarters, kitchens, bathrooms and living rooms as well as maintain and adhere to housekeeping detail standards. This role will also clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies and make beds. The Housekeeper replenishes supplies, such as kitchenware and toiletries, sorts, counts, folds, mark, or carries linens and maintains positive customer and associate relationships. This role will respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution in an effort to improve the guest experience.

Responsibilities

• Clean resort units including sleeping quarters, kitchens, bathrooms, and living rooms.
• Maintain and adhere to housekeeping detail standards.
• Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies.
• Make beds and replenish supplies such as kitchenware and toiletries.
• Sort, count, fold, mark, or carry linens.
• Maintain positive customer and associate relationships.
• Respond appropriately to guest inquiries and concerns.
• Handle guest issues to resolution to improve the guest experience.

Requirements

• Ability to work in a fast-paced environment.
• Strong ability to communicate effectively with employees, guests, and owners.
• Ability to work independently and follow instructions.
• Professional appearance and positive, can-do attitude with team focus.
• Must be able to lift 50 pounds.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off including 12 vacation days and 6 holidays per year, prorated based on your hire date.
• Sick leave in accordance with applicable laws and/or ordinances
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program