Housekeeping Director - Westin San Jose Hotel

$75,000 - $85,000/Yr

Westin - San Jose, CA

Full-time - Mid Level

San Jose, CA

Accommodation

About the position

The Housekeeping Director at the Westin San Jose Hotel is responsible for overseeing the housekeeping department, ensuring that cleanliness standards are met, and managing the team to achieve departmental goals. This role involves direct supervision of housekeeping staff, budget management, and maintaining effective communication with other departments to ensure a high level of service and guest satisfaction.

Responsibilities

• Conduct weekly inspections of guestrooms and public areas to ensure cleanliness standards are met.
• Implement and maintain controls and procedures for housekeeping operations.
• Facilitate regular meetings with supervisors and staff to promote effective communication.
• Prepare and post weekly schedules for housekeeping staff.
• Train associates on the proper use of cleaning equipment and chemicals.
• Manage the daily operations of the housekeeping department.
• Develop and implement incentive programs to recognize staff performance.
• Ensure compliance with safety and hygiene standards among staff.
• Maintain accurate records of work orders and follow up on their completion.
• Participate in budget preparation and monitor departmental expenses.

Requirements

• Previous housekeeping and supervisory experience preferred.
• Ability to communicate effectively in English, both verbally and in writing.
• Basic computer skills including word processing and spreadsheets.
• Valid driver's license and vehicle insurance.

Nice-to-haves

• Experience in facility maintenance and housekeeping management.
• Knowledge of proper chemical handling and safety procedures.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Flexible schedule