Housekeeping Dispatcher

Seneca Gaming Corporation - Salamanca, NY

Full-time - Entry Level

Salamanca, NY

Amusement, Gambling, and Recreation Industries

About the position

The Housekeeping Dispatcher plays a crucial role in providing administrative support to the Housekeeping department while ensuring effective communication with customers and staff. This position involves responding to telephone inquiries and managing requests for housekeeping services, all while adhering to the policies and procedures of the Seneca Gaming Corporation.

Responsibilities

• Provide administrative support to the Housekeeping department.
• Respond courteously to telephone inquiries for housekeeping services.
• Ensure effective communication with customers and employees.
• Maintain accurate records of housekeeping requests and services provided.
• Assist in resolving problems and conflicts in a diplomatic manner.

Requirements

• Must be 18 years of age or older upon employment.
• High school diploma or equivalent required.
• Office administration experience or related experience preferred.
• Proficient computer skills are required.
• Excellent communication skills, both verbal and written, are necessary.

Nice-to-haves

• Experience in a customer service role is preferred.
• Familiarity with hotel systems software is a plus.

Benefits

• Full-time employment with potential for growth within the company.