Housekeeping Manager

$33,280 - $35,360/Yr

Hilton - Brighton, MI

Full-time - Mid Level

Brighton, MI

Accommodation

About the position

We are seeking a dedicated and experienced Housekeeping Manager to oversee the daily operations of our housekeeping department. This role is essential in ensuring that our facilities maintain the highest standards of cleanliness and guest satisfaction, with a strong focus on custodial services and housekeeping management within the hospitality sector.

Responsibilities

• Supervise and coordinate the activities of housekeeping staff to ensure efficient operations.
• Develop and implement cleaning schedules and procedures to maintain cleanliness across all areas.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
• Train, mentor, and evaluate housekeeping staff on best practices in cleaning techniques and safety protocols.
• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained.
• Address guest complaints and concerns promptly to enhance overall satisfaction.
• Collaborate with other departments to ensure seamless service delivery within the facility.
• Maintain records of housekeeping activities, including staff schedules, inspections, and supply usage.

Requirements

• Proven experience in housekeeping management or a similar role within the hospitality industry.
• Strong knowledge of custodial practices, floor care techniques, and industrial cleaning methods.
• Excellent leadership skills with the ability to motivate and manage a team effectively.
• Strong attention to detail with a commitment to maintaining high cleanliness standards.
• Ability to work flexible hours, including weekends and holidays as needed.
• Exceptional communication skills for effective interaction with staff and guests.
• Familiarity with health and safety regulations related to cleaning operations.

Benefits

• Employee discount
• Health insurance