Disney - Anaheim, CA

posted 7 days ago

Part-time - Entry Level
Anaheim, CA
5,001-10,000 employees
Motion Picture and Sound Recording Industries

About the position

The Housekeeping Office Clerk plays a vital role in maintaining the operational efficiency of the Disneyland Resort by performing administrative duties and assisting with the dispatching of housekeepers. This position is essential for ensuring that guests are reunited with their lost items and that housekeeping operations run smoothly.

Responsibilities

  • Provide great service to Cast Members and Guests
  • Work and respond to high volume of radio and phone calls to and from Cast Members
  • Work with Microsoft Office programs in updating and maintaining reports and information on a daily basis
  • Assist with Lost and Found department in looking for lost items and/or returning to the guests
  • Prepare, monitor, and file work assignments on a daily basis
  • Keep account in inventory for radios, electronic devices (I Phones)
  • Be able to multi-task and pay attention to small details
  • Work individually and as a Team
  • Monitor daily Housekeeping operating systems

Requirements

  • You must be at least 18 years of age to be considered for this role
  • Ability to multi-task and work in a very fast-paced environment
  • Excellent Hospitality skills
  • Speed, accuracy and efficiency are required and ability to work well under pressure
  • Demonstrated ability to own and resolve Guest situations
  • Self-directed (can complete tasks with minimal supervision)
  • Willing to follow instructions & take direction
  • Flexible/adaptable
  • Supportive of other cast working on your team
  • Can complete repetitious tasks while maintaining quality
  • Must be comfortable using a radio and have strong technology proficiency

Nice-to-haves

  • Previous work experience in a hotel or reception type of environment
  • Housekeeping knowledge or work experience
  • Office and or administrative assistant experience

Benefits

  • Medical benefits
  • Financial benefits
  • Employee discounts
  • Vacation & Paid Time Off
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