Housekeeping Office Coordinator

$27,560 - $27,560/Yr

Nextaff - Gulfport, MS

Full-time

Gulfport, MS

Administrative and Support Services

About the position

The Housekeeping Office Coordinator is responsible for managing the daily operations of the Dispatch office, ensuring effective communication between guests, room supervisors, and housekeeping staff. This role involves handling guest requests, maintaining inventory, and coordinating with maintenance and front desk staff to resolve room issues efficiently.

Responsibilities

• Answer phones and relay messages to the appropriate personnel.
• Assign room attendant boards and control keys.
• Log lost and found items and report maintenance issues.
• Dispatch calls to housemen and heavy porters for guest and supervisor requests.
• Ensure timely completion of calls and requests.
• Maintain inventory of room attendant keys and report missing keys to the Assistant Executive Housekeeper.
• Update the computer system as required.
• Work closely with maintenance and front desk on room issues.
• Resolve due outs, no service requests, and do not disturb situations.
• Report room conditions that need to be addressed or corrected.
• Attend scheduled meetings and prepare required reports.
• Carry out instructions and action items assigned by the Executive Housekeeper or Assistant Executive Housekeeper.

Requirements

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to follow through on assigned duties.
• Proficiency in using a computer and knowledge of the computer system.