HOUSEKEEPING OPERATIONS MANAGER

Golden Entertainment - Las Vegas, NV

Full-time - Mid Level

Las Vegas, NV

Accommodation

About the position

The Housekeeping Operations Manager oversees the daily operations of the housekeeping division, focusing on lost & found, payroll, and scheduling. This role is responsible for maintaining employee records, managing labor productivity, and ensuring the efficient operation of the housekeeping, EVS, and Uniforms departments. The manager will also be involved in hiring and training Guest Room Attendants, ensuring a high standard of service and compliance with safety regulations.

Responsibilities

• Interview, hire, and train Guest Room Attendants
• Conduct department new hire orientations and retraining sessions as needed
• Ensure accurate payroll input and payroll records for Housekeeping, EVS, and Uniforms department
• Maintain employee attendance records, corrective counseling, and other administrative records for employees
• Ensure seniority lists are updated and accurately maintained
• Periodically issue corrective counselings and terminations
• Maintain accurate productive tracking logs
• Manage floors and/or schedule, as needed
• Perform other duties as assigned

Requirements

• One to three years related experience in housekeeping performing the same or similar job duties
• Previous experience conducting training preferred
• High school diploma or equivalent preferred
• Ability to effectively present information and train in one-on-one and in small group situations
• Excellent guest service skills
• Knowledge of OSHA, MSDS and biohazard clean-up procedures
• Effective leadership skills
• Strong mathematical skills
• Proficient with computers and Microsoft Office suite (including Word and Excel)