Housekeeping Room Attendant

Northland Properties • Halifax, NS

15d • Onsite

About The Position

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests. Luxurious hotel living with classic European style, The Sutton Place Hotel's luxury hospitality experience has arrived in Halifax. An integral part of Nova Centre, and located in the heart of our city, The Sutton Place Hotel Halifax offers elegant modern charm in a marriage of traditional and contemporary design with the warmth of East Coast Hospitality. Each of our 262 guest rooms and suites are fully automated with lights, temperature, and fan regulators all accessed through the Allure in-room wall control, iPhone, Android, or manually. Our fully equipped fitness centre, on-site Chop Steakhouse & Bar, and underground parking are a few of the amenities that provide the ultimate in service, comfort, and style unique to our well-appointed location. The Room Attendant will promote a positive image of the property to guests, must be pleasant, friendly and able to address problems or special requests. A Room Attendant must understand his/her role as brand ambassador and provide positive brand experiences to all guests. The right candidate will have great attention to detail, be self-motivated and able to work both independently and in a team, care about their work and the positive impact it can have on our guest’. If you want to be part of a great team that is driven to create incredible hotel experiences for our guests, apply today!

Requirements

• Must be pleasant, friendly and able to address problems or special requests.
• Understand his/her role as brand ambassador and provide positive brand experiences to all guests.
• Great attention to detail.
• Self-motivated.
• Able to work both independently and in a team.
• Care about their work and the positive impact it can have on our guest.
• Manual dexterity required to use various cleaning apparatus and supplies.
• Ability to lift up to 30 pounds.
• Regular physical activity including walking, standing, sitting, lifting, crouching and kneeling.
• Must be legally entitled to work in Canada.

Responsibilities

• Prepare guestrooms to a high standard.
• Ensures public spaces are clean and well presented.
• Performs Laundry tasks when including but not limited to collecting, sorting, distributing, and stocking.
• Responds to guest inquiries, requests and complaints in a prompt and courteous manner.
• Ensures all lost property items left in guest rooms or public spaces are properly recorded and stored.
• Take personal responsibility for equipment, ensuring it is always operated correctly and securely stored.
• Maintains an up-to-date knowledge of all chemicals and cleaning products, and the correct handling procedures.
• Reports any maintenance and/ or health and safety issues.
• Delivers and retrieves items on loan to guests.
• Ensures security of guest rooms and privacy of our guests.
• Support Houseperson duties when required.
• Perform special projects such as steam cleaning, pressure washing, gardening, deep cleaning and more.
• Perform all other duties as assigned or needed.

Benefits

• Discounted Hotel Stays for Team Members and Family & Friends rates too!
• 25% discount at our restaurants for up to 6 people
• Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
• Ongoing Employee events, incentives & recognition
• Growth Opportunities- Career Advancement starts from Within
• Dedicated Training Program
• Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
• Refer a friend or family and earn money!
• Group Life Insurance, Extended Health, Dental, Vision Care!
• Complimentary Stays
• RRSP Matching
• Milestone Rewards
• Tuition Credit Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees