Benchmark Hospitality - Fontana, WI

posted about 2 months ago

Part-time - Entry Level
Fontana, WI
101-250 employees
Accommodation

About the position

The Housekeeping Room Attendant plays a crucial role in ensuring guests have an exceptional stay by maintaining cleanliness and providing excellent customer service in guest rooms. This position involves various responsibilities, including room cleaning, guest interactions, and adherence to safety and sanitation standards. The role is available in full-time, part-time, and seasonal capacities, catering to a diverse workforce.

Responsibilities

  • Complete and ensure the thorough cleanliness of rooms, balconies, and room furnishings.
  • Thorough cleanliness and sanitation of guest bathrooms.
  • Daily changing of soiled linens on beds and remaking beds following property standards.
  • Inspect room linens before placing in rooms and return below standard pieces to Housekeeping.
  • Keep work cart and chemical caddies orderly and properly stocked at all times.
  • Proper utilization of equipment supplies and guest amenities.
  • Strict follow through on lost and found procedures.
  • Respect guests' property and ensure no articles are removed from occupied rooms.
  • Responsible care of equipment and machines.
  • Report safety hazards to the Floor Supervisor or Housekeeping Office.
  • Follow all training procedures set forth in the Bloodborne Pathogens Program.
  • Remain alert, courteous, and helpful to guests and co-workers at all times.
  • Assist other departments as needed.

Requirements

  • Housekeeping experience desirable.
  • Must be at least 18 years of age.
  • Neat, pleasant personality.
  • Ability to work on feet for an extended period of time.
  • Ability to communicate effectively.
  • Ability to read room numbers, dates, and basic instructions.
  • Good eyesight to examine sheets and towels when stocking.
  • Flexible scheduling availability.
  • Able to lift 50+ pounds and push 100+ pounds.

Nice-to-haves

  • Previous experience working as a Room Attendant in a bustling, fast-paced setting.
  • Customer service skills.
  • Friendly, outgoing disposition.

Benefits

  • Free parking
  • Health insurance
  • On-the-job training
  • Paid time off
  • Retirement plan
  • Property discounts
  • Discounted room rates for friends and family
  • Free employee meals through Employee Galley
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