Housekeeping Supervisor

Auberge - Newport, RI

Full-time - Mid Level

Newport, RI

Real Estate

About the position

The Housekeeping Supervisor at The Vanderbilt is responsible for leading and inspiring the housekeeping team to maintain the highest standards of cleanliness and comfort for guests. This role involves overseeing the daily operations of the housekeeping department, ensuring that all areas of the hotel reflect meticulous care and hospitality excellence.

Responsibilities

• Lead and supervise the housekeeping team, providing guidance, training, and support to ensure efficient and high-quality cleaning services.
• Inspect and ensure the cleanliness and maintenance of guest rooms and public areas, enforcing established standards and promptly addressing any issues.
• Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels and coordinating orders as necessary.
• Create work schedules, assign tasks, and distribute workload among housekeeping staff to ensure timely and thorough completion of cleaning responsibilities.
• Address guest requests, concerns, and inquiries related to housekeeping, providing solutions and maintaining a positive guest experience.

Requirements

• Minimum of two years Housekeeping experience
• Able to communicate in English and Spanish
• Able to work a flexible schedule, including weekends and holidays, according to department needs.
• Prior experience in a luxury hotel preferred