Housekeeping Turndown Attendant

$33,280 - $33,280/Yr

The Post Oak Hotel At Uptown Houston - Houston, TX

Part-time - Entry Level

Houston, TX

About the position

The Turndown Attendant at The Post Oak Hotel is responsible for providing evening housekeeping services to hotel guests, ensuring a high standard of cleanliness and guest satisfaction in line with Forbes Five-Star service standards. This role requires attention to detail and a commitment to delivering exceptional customer service in a luxury hotel environment.

Responsibilities

• Perform turndown service as per The Post Oak Hotel/ Forbes 5-star processes and standards
• Respond promptly to requests from guests and other departments
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
• Replace guest amenities, dirty linens and terry in rooms
• Make beds and fold terry
• Clean bathrooms
• Remove trash, dirty linen, and room service items
• Check that all appliances are present in the room and in working order
• Straighten desk items, furniture, and appliances

Requirements

• 1 year of previous customer service or cleaning experience
• Knowledge in and or experience with Forbes 4/5 Star service standards is preferred
• Ability to work flexible schedules, including nights, weekends and holidays is required

Benefits

• 401(k)
• Paid Time Off
• Employee discounts
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Community volunteer opportunities
• Complimentary parking and colleague meal