Housing Case Manager

$41,600 - $45,760/Yr

Barrett Foundation - Albuquerque, NM

Full-time - Mid Level

Albuquerque, NM

Social Assistance

About the position

The Housing Case Manager at The Barrett Foundation, Inc. is responsible for assisting displaced individuals and families in securing safe and habitable housing. This role involves conducting screenings, supporting housing placements, and creating supportive service plans tailored to the needs of program participants. The Housing Case Manager will also monitor progress, provide crisis intervention, and ensure compliance with funder requirements while maintaining confidentiality.

Responsibilities

• Conduct program participant screenings and intakes
• Support Housing Placement including housing search, screening potential landlords, housing application process, ensuring appropriate inspections are conducted and other move-in activities
• Negotiate and obtain leases according to grant guidelines and agency procedure
• Assist in building landlord and tenant relationships
• Create a monthly supportive services plan to address barriers that may affect housing stability
• Work with each program participant to develop an exit plan to permanent housing
• Monitor program participants' progress by completing interim reports when household changes occur
• Meet with program participants via home visits, office visits, telephone, and video conference; in-home visit required at minimum every 30 days
• Ensure that clients have adequate access and information about healthcare and other supportive services
• Provide crisis intervention as necessary
• Maintain client files and ensure compliance with funder requirements
• Ensure confidentiality of program participants and of their records
• Attend staff meetings, trainings, and peer reviews as necessary
• Attend supervision meeting with direct supervisor
• Advise Lead Case Manager of adverse changes in program participant progress or needs for support
• Conduct program discharges
• Knowledge of Federal, State and Local rules and regulations governing subsidized housing programs
• Awareness of emergency procedures
• Perform other duties as assigned

Requirements

• Bilingual Spanish
• CPR Certification
• Social work experience
• High school diploma or GED
• Bachelor's degree in counseling, social work, social sciences, or related studies preferred
• 2 years of housing case management/case management experience preferred
• Analytical, strategic, problem-solving skills
• General knowledge of rental processes
• General knowledge of housing programs
• Excellent communication (written and oral) and interpersonal skills
• General knowledge of community resources
• Flexibility to conduct evening or weekend home visits as needed
• Crisis intervention skills

Nice-to-haves

• First Aid Certification
• Associates degree in counseling, social work, social sciences, or related studies preferred with 2-3 years of housing case management/case management experience preferred
• High School diploma or GED with minimum 4 years of housing case management/case management experience or commensurate experience with transferable skills

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Retirement plan