Housing Community Manager

$70,000 - $74,000/Yr

New Community Corporation - Newark, NJ

posted 6 months ago

Full-time - Mid Level
Newark, NJ
Social Assistance

About the position

The Community Manager will be responsible for overseeing the management of assigned properties, ensuring that operations run smoothly and efficiently under the guidance of the Director of Property Management. This role involves managing a team that includes Property Managers and Resident Care Coordinators, ensuring that all staff are performing their duties effectively and in compliance with company policies as well as state and federal regulations, including HUD and NJHMFA guidelines. The Community Manager will also be tasked with reviewing and approving resident files and documents submitted by Property Managers, ensuring accuracy and timeliness in processes such as recertification, move-ins, move-outs, and rent collections. In addition to staff management, the Community Manager will play a crucial role in maximizing rent revenue for the assigned properties. This includes providing the Director of Property Management with scheduled data reports that detail the performance of each property. The Community Manager will also be responsible for managing resident relations, addressing requests and conflicts, and fostering a strong sense of community among residents. Proficiency in the Yardi system is essential for monitoring the work progress of Property Managers and ensuring that all operational tasks are completed efficiently. The ideal candidate will possess a high school diploma or equivalent, with a preference for a Bachelor's Degree. They should have at least four years of supervisory management experience in property management, particularly in affordable housing. Additionally, candidates must hold at least one relevant certification, such as Certified Occupancy Specialist, Certified Property Manager, Certified Professional of Occupancy, or Certified Apartment Manager. This position is full-time and requires in-person work in Newark, NJ.

Responsibilities

  • Manage and supervise the property management staff, including Property Managers and Resident Care Coordinators.
  • Provide oversight of Property Managers regarding recertification, move-ins, move-outs, and rent collections.
  • Ensure compliance with company policies and state and federal regulations (HUD and NJHMFA).
  • Review and approve resident files and documents submitted by Property Managers before forwarding to the Director of Property Management.
  • Maximize rent revenue for assigned properties.
  • Provide scheduled data reports to the Director of Property Management regarding property performance.
  • Manage resident relations and requests, including conflict resolution, while fostering a strong community.

Requirements

  • High school degree or equivalent; Bachelor's Degree preferred.
  • At least one of the following certifications: Certified Occupancy Specialist, Certified Property Manager, Certified Professional of Occupancy, or Certified Apartment Manager.
  • Four (4) or more years of experience in property supervisory management.
  • Experience in affordable housing is required.
  • Proficient knowledge of Yardi software.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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