Housing & Community Services Case Manager I

$40,726 - $40,726/Yr

Osceola County - Kissimmee, FL

Full-time

Kissimmee, FL

Ambulatory Health Care Services

About the position

The Housing & Community Services Case Manager I is responsible for providing case management services to clients eligible for assistance through various social services and homelessness programs. This role involves assisting clients with inquiries, conducting intake assessments, developing case plans, and facilitating housing placements while ensuring adherence to confidentiality and ethical standards.

Responsibilities

• Assist clients with processes and questions related to Social Services programs.
• Provide holistic comprehensive case management services to Social Services/Homeless clients.
• Maintain accurate and detailed case files for each client.
• Complete client referrals for services within Osceola County and coordinate access to those services.
• Facilitate the housing placement process for clients and serve as a liaison between clients and other agencies.
• Review and approve lease agreements and confirm utility costs.
• Request monthly rent/utility financial assistance after obtaining necessary approvals.
• Assist with case management activities for clients in other Housing and Community Services programs as assigned.
• Conduct outreach for programs and services and participate in regional meetings as directed.
• Participate in staff meetings, team-building retreats, and training programs.

Requirements

• Associate's Degree in Human or Social Services or a closely related field.
• A minimum of two (2) years' experience relevant to the essential job functions of the position.
• Experience working with individuals in crisis is preferred.
• Bilingual (English/Spanish) is preferred.
• Must possess and maintain a valid Florida Driver's License.

Nice-to-haves

• Experience working with individuals in crisis.
• Bilingual (English/Spanish) skills.

Benefits

• Comprehensive benefits package for employees and their families.