Francis Marion University - Florence, SC
posted 2 days ago
Full-time - Entry Level
Florence, SC
Educational Services
About the position
Francis Marion University and the Housing and Residence Life office invite applications for a Housing Operations Coordinator who, under limited supervision, is responsible for coordinating clerical tasks associated with assignments, accounts receivable, and residents' accounts for Housing and Residence Life. The successful candidate will verify the payment status of student housing accounts and process housing charges.
Responsibilities
- Coordinates administrative processes for room assignment processes for fall and spring semesters and assists with summer school housing assignments.
- Continuous review of student billing accounts.
- Excellence in customer relations; high level of organization; excellent verbal and written communication skills.
- Assists in coordinating the marketing and leasing plans for the residential facilities.
- Maintains current understanding and proficiency with the housing management system.
- Communicates with appropriate departments regarding maintenance and/or custodial work orders and scheduled work.
- Maintains a listing of residential facilities inventory, damage and replacement costs, and current and ongoing maintenance projects.
- Serves on the on-call operational rotation in conjunction with the professional staff on-call rotation to meet any needs that may arise after office hours.
Requirements
- Bachelor's degree from an accredited institution.
- Valid and current driver's license.
- Proficiency with Microsoft Word, Excel, and Outlook.
- Advanced computer skills.
- Basic math skills.
- Ability to read and comprehend instructions.
- Ability to respond to correspondence.
- Ability to produce short correspondence and memos.
- Ability to accommodate the needs of students.
- Ability to provide appropriate response during emergency housing situations.
- Ability to move and lift furniture or other objects weighing up to 25 lbs.
- Ability to visually inspect rooms.
- Ability to climb (ascend and descend) stairs in multi-level buildings.
Nice-to-haves
- Master's degree in business is preferred.
- Three to five years of related experience is preferred.
