Housing Stability Case Manager - Rapid Rehousing

About the position

The Housing Stability Case Manager is accountable directly to the Director, Housing Programs, or the Team Coordinator within their respective program as assigned. This is a full-time position based out of Martin Luther King Jr. Ave. SE. The salary range for this position is $25.96 – 26.92 per hour and the offer amount is determined by the candidate's education, qualifications, and experience.

Responsibilities

• Support families in gaining and maintaining housing stability through developing case management plans that incorporate goals for both adults and children related to core areas: finding stable housing; increasing income; and family stabilization and support.
• Meet face to face with families on caseload in their homes to pursue goal-related tasks, review progress, and address barriers to accessing services.
• In collaboration with families and Housing Specialist, assist with housing search and placement process, sometimes accompanying families to view units, advocating for families with landlords, and assisting families to successfully complete the application process.
• Network with community resources for housing, employment, emotional wellness services, training, etc., and connect families as appropriate, including to COH health services.
• Engage families and assess needs, preferences, and strengths.
• Demonstrate empathy and flexibility in responding to families’ needs and requests while fostering independence.
• Act as a liaison with landlords and other community supports as needed.
• Participate in multidisciplinary meetings, trainings, and regular supervision.

Requirements

• Bachelor’s Degree with a minimum of 1 year of experience in case management preferred.
• In lieu of the education requirement, a minimum of two years of experience in a social service and/or human service field.
• Strong knowledge of community resources or ability to become knowledgeable required.
• Strong interpersonal and organization skills required.
• Strong communication skills including verbal and writing.
• Proven ability to submit timely, detailed and accurate case notes.
• A valid driver’s license and regular access to a car, as well as proof of auto insurance, required for staff working in scattered site housing programs.

Benefits

• Remote work opportunities are available for many, but not all, of our roles, promoting a culture of work-life balance.
• 8-hour workdays, which include a paid lunch.
• 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service, 25 after 10 years of service, and 30 after 15 years of service), and 12 days of paid sick leave on an annual basis.
• Annual performance-based raises, up to 5% of your annual pay.
• National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants.
• Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff.
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year.
• Ongoing internal leadership training for supervisors.
• Ongoing well-being activities, culture compact activities and training, and trauma-informed care initiatives and training.
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield.
• Life insurance, short-term disability, and long-term disability insurance.
• 403(b) Retirement Plan.
• Flexible Spending Accounts for medical and dependent care reimbursable expenses.