HR & Benefits Coordinator

Refuel Market - North Charleston, SC

Full-time - Mid Level

North Charleston, SC

About the position

The HR & Benefits Coordinator plays a crucial role in the administration of employee benefits and onboarding processes within the organization. This position is responsible for managing leave-of-absence requests, conducting new-hire orientations, and ensuring accurate benefits enrollment. The coordinator will work closely with the Sr. Manager of Benefits, HRIS, & Compliance to support the overall HR functions and maintain compliance with applicable laws.

Responsibilities

• Processes and administers all leave-of-absence requests and disability paperwork, including medical, personal, disability, and FMLA.
• Effectively interprets FMLA implications as they relate to leaves of absences/disabilities.
• Assists with new-hire orientations and provides benefit information to new hires.
• Updates and maintains the corporate organization chart.
• Monitors the HR email inbox for onboarding messages one pre-assigned weekend a month.
• Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
• Performs quality checks of HRIS and benefits-related data and reviews and corrects exception reports for all benefit providers.
• Assists team members regarding benefits enrollment issues and plan changes.
• Distributes all benefits enrollment materials and determines eligibility.
• Enrolls employees with carriers and processes life status changes.
• Responds to benefits inquiries from team members on plan provisions, benefits enrollments, status changes, and other general inquiries.
• Responds to 401(k) inquiries from team members relating to enrollments, plan changes, and contribution amounts.
• Assists with the annual open enrollment process and provides necessary reports for allocation/billing charges.
• Serves as the backup for the office manager, focusing primarily on answering phone calls and greeting visitors at the front desk when the Office Manager is unavailable.
• Completes projects and other assigned duties by the Vice President of HR and the Sr. Manager of Benefits, HRIS, & Compliance.

Requirements

• Associate degree in HR or related field, or experience and/or training/certification in HR field.
• Two years' experience in HR and/or benefits administration preferred.
• Knowledge of employee benefits and applicable laws.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Proficient with Microsoft Office Suite or similar software.

Nice-to-haves

• Experience with HRIS systems.
• Strong oral and written communication skills & the ability to work with others at all levels of the organization.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Life insurance