HR Business Systems Analyst IV - Oracle Cloud HCM Functional Technical Analyst

$95,000 - $159,675/Yr

Navy Federal Credit Union - San Diego, CA

Full-time - Mid Level

San Diego, CA

Credit Intermediation and Related Activities

About the position

The HR Business Systems Analyst IV - Oracle Cloud HCM Functional Technical Analyst position is a critical role within Navy Federal Credit Union, focused on the research, evaluation, design, testing, implementation, and maintenance of HR cloud systems and product solutions. This role requires a deep understanding of cloud principles and the ability to apply innovative solutions to enhance cloud adoption and functionality. The analyst will work closely with business units to understand their needs and leverage technology to improve business processes by promoting new functionalities. The position involves significant collaboration with various stakeholders and requires the analyst to act as a contributor on complex systems projects, ensuring that the strategic vision of the organization is realized through technology. In this role, the analyst will provide strategic guidance and subject matter expertise for HR Cloud applications, leading the day-to-day production support activities across various Oracle Cloud HCM workstreams, including Core HR, Compensation, Benefits, Payroll, Time & Labor, Absence, Recruiting, Learning, and Talent Management. The analyst will align product roadmaps with Oracle's release cycles and business enhancements, identifying capabilities and features that can bridge architectural gaps. The position also involves documenting new system components, performing technology research, and proactively addressing operational issues and risks. The HR Business Systems Analyst IV will manage the end-to-end Software Development Life Cycle (SDLC) process, from requirement intake through design, build, testing, and deployment. This role requires effective communication skills to present status updates and issues in various formats, and to lead product meetings. The analyst will also coach and mentor team members, ensuring that best practices are followed in system architecture and design, and will serve as a trusted advisor to internal customers, helping to identify and document functional requirements.

Responsibilities

• Provide strategy, subject matter business/technical expertise and solution development for HR Cloud applications.
• Lead the day-to-day production support activities of Oracle Cloud HCM workstreams including Core HR, Compensation, Benefits, Payroll, Time & Labor, Absence, Recruiting, Learning, and Talent Management.
• Align the product short/long term roadmap and features with Oracle's new release cycles, business enhancements, and production break-fix solutions.
• Identify enabler capabilities and features, removing architectural gaps and impediments.
• Support the implementation, integration, and ongoing support of Human Capital Management system (Oracle HCM Cloud Platforms) to assure stability and performance.
• Document new system components or modifications to existing components.
• Perform technology research, procurement, deployment, and configuration for new and modified systems.
• Proactively recognize potential operation issues and risks, providing timely insights and suggestions for mitigation strategies.
• Capture and ensure alignment of daily operational performance metrics, ensuring end-to-end visibility on application health.
• Leverage internal and external resources/tools to resolve issues and ensure system best practices are utilized in system architecture and design.
• Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensure compatibility.
• Coach and mentor team members in carrying out day-to-day production support activities.
• Provide configuration assistance to developers/systems analysts.
• Serve as a resource for the resolution of complex and/or unique problems.
• Work with internal delivery teams to identify root causes of data processing or other systems issues.
• Ensure deviations from standard processes are documented and resolved as defined by standard tools and processes.
• Attend and provide inputs for high-level estimates and identify dependencies for effective monthly rolling planning.
• Manage and oversee end-to-end SDLC process from requirement intake, design, build, testing, and deployment.
• Act as change agents combining technical knowledge of Agile principles with motivation to improve software and systems development processes.
• Provide expert consulting and support services to internal customers; perform as a Trusted Advisor.
• Interact with customers to identify and document functional requirements including business functions, input and output descriptions, procedural flows, data elements, performance criteria, and security and control requirements.
• Clearly present status and issues in various formats and lead product meetings.

Requirements

• Advanced Oracle Cloud Fusion systems expertise in Benefits, Core HR, Compensation, Recruiting, and Learning.
• Experience with Oracle Visual Builder Studio and Workflow.
• Experience with core HCM product vendor integrations.
• Experience working with HR SaaS and PaaS products.
• Experience working with 834 format files.
• Advanced skill supporting cloud-enabled HR enterprise solutions.
• Strong attention to detail.
• Drive continuous transformation of processes and services.
• Expertise in application maintenance, user management, and managing support incidents.
• Significant experience in problem resolution including determining root cause, scope, and scale of issues.
• Experience in leading, guiding, and coaching professional staff.
• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow.
• Advanced skill identifying and analyzing business requirements and recommending solutions.
• Effective skill exercising initiative and using good judgment to make sound decisions.
• Advanced organizational, planning, and time management skills.
• Advanced skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices, and regulations.
• Advanced verbal and written communication skills.
• Skill in monitoring industry trends, best practices, processes, and procedures.
• Effective research, analytical, and problem-solving skills.
• Knowledge of or experience with Agile methodologies.
• Bachelor's Degree in Business Administration, Information Technology, or equivalent combination of training, education, and experience.

Nice-to-haves

• Redwood UI experience
• Oracle HCM Cloud Certification

Benefits

• Competitive salary range of $95,000 - $159,675 per year
• Comprehensive health insurance
• 401(k) retirement savings plan
• Paid time off and holidays
• Professional development opportunities
• Flexible work schedule options
• Employee discounts and perks
• Diversity and inclusion programs
• Tuition reimbursement programs
• Wellness programs