HR Business Systems Analyst IV - Oracle Cloud HCM Functional Technical Analyst

$95,000 - $159,675/Yr

Navy Federal Credit Union - Pensacola, FL

Full-time - Mid Level

Pensacola, FL

Credit Intermediation and Related Activities

About the position

The HR Business Systems Analyst IV - Oracle Cloud HCM Functional Technical Analyst position is designed for a professional who will research, evaluate, design, test, implement, and maintain HR cloud systems and product solutions. This role requires a deep understanding of cloud principles and the ability to apply innovative solutions to enhance cloud adoption and functionality. The analyst will work closely with business units to understand their needs and enhance business processes by promoting new functionalities within the Oracle Cloud HCM system. This position is critical in analyzing business needs and developing solutions that leverage systems and processes with a significant degree of autonomy. The analyst will be a key stakeholder and contributor on complex systems projects, providing strategy and subject matter expertise for HR Cloud applications. Responsibilities include leading day-to-day production support activities across various Oracle Cloud HCM workstreams such as Core HR, Compensation, Benefits, Payroll, Time & Labor, Absence, Recruiting, Learning, Talent, and Performance Management. The role also involves aligning product roadmaps with Oracle's release cycles and business enhancements, identifying architectural gaps, and supporting the implementation and ongoing support of the Human Capital Management system to ensure stability and performance across production and non-production environments. In addition to technical responsibilities, the analyst will document new system components, perform technology research, and proactively recognize potential operational issues, providing insights and suggestions for mitigation strategies. The role requires collaboration with internal delivery teams to resolve data processing issues and ensure that deviations from standard processes are documented and resolved. The analyst will also coach and mentor team members, manage the end-to-end SDLC process, and serve as a trusted advisor to internal customers, ensuring that functional requirements are clearly documented and communicated.

Responsibilities

• Provide strategy, subject matter business/technical expertise and solution development for HR Cloud applications.
• Lead the day-to-day production support activities of Oracle Cloud HCM workstreams including Core HR, Compensation, Benefits, Payroll, Time & Labor, Absence, Recruiting, Learn, Talent and Performance Management.
• Align the product short/long term roadmap and features with Oracle's new release cycles, business enhancements and production break-fix solutions.
• Identify enabler capabilities and features, removing architectural gaps and impediments.
• Support the implementation, integration and ongoing support of Human Capital Management system (Oracle HCM Cloud Platforms) to assure stability and performance of the products and platforms across production and nonproduction environments.
• Document new system components or modifications to existing components.
• Perform technology research, procurement, deployment, and configuration for new and modified systems.
• Proactively recognize potential operation issues and risks, providing timely insights and suggestions in mitigation strategies.
• Capture and ensure alignment of daily operational performance metrics, ensuring end-to-end visibility on the application health.
• Leverage internal and external resources/tools to resolve issues and ensure system best practices are utilized in system architecture and design.
• Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensure compatibility.
• Coach and mentor team members in carrying out day-to-day production support activities.
• Provide configuration assistance to developers/systems analysts.
• Serve as a resource for the resolution of complex and/or unique problems.
• Work with internal delivery teams to get to the root cause of data processing or other systems issues.
• Ensure that deviations from standard processes and routines are identified, captured, documented and seen through to resolution as defined by standard tools and processes.
• Attend and provide inputs for high level estimates and identify dependencies to enable effective monthly rolling planning.
• Manage and oversee end to end SDLC process from requirement intake, design, build, testing and deployment.
• Serve as change agents that combine technical knowledge of Agile principles with motivation to improve software and systems development processes.
• Provide expert consulting and support services to internal customers; perform as a Trusted Advisor.
• Interact with customers to identify and document functional requirements including descriptions of business functions, input and output descriptions, procedural flows, data elements, performance criteria, and security and control requirements.
• Clearly present status and issues in a variety of oral and written formats, and lead product meetings.

Requirements

• Advanced Oracle Cloud Fusion systems expertise in Benefits, Core HR, Compensation, Recruiting, and Learn.
• Experience with Oracle Visual Builder Studio and Workflow.
• Experience with core HCM product vendor integrations.
• Experience working with HR SaaS and PaaS products.
• Experience working with 834 format files.
• Advanced skill supporting cloud enabled HR enterprise solutions.
• Strong attention to detail.
• Drive continuous transformation of processes and services.
• Expertise in application maintenance, user management, and managing support incidents.
• Significant experience in problem resolution including determining root cause, scope and scale of issues.
• Experience in leading, guiding and coaching professional staff.
• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow.
• Advanced skill identifying and analyzing business requirements and recommending solutions.
• Effective skill exercising initiative and using good judgment to make sound decisions.
• Advanced organizational, planning and time management skills.
• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations.
• Advanced verbal and written communication skills.
• Skill in monitoring industry trends, best practices, processes and procedures.
• Effective research, analytical, and problem solving skills.
• Knowledge of or experience with Agile methodologies.
• Bachelor's Degree in Business Administration, Information Technology or the equivalent combination of training, education, and experience.

Nice-to-haves

• Redwood UI experience
• Oracle HCM Cloud Certification

Benefits

• Competitive salary range of $95,000 - $159,675 per year
• Comprehensive health insurance
• 401(k) retirement plan
• Paid time off and holidays
• Professional development opportunities
• Flexible work schedule options
• Employee discounts and perks
• Diversity and inclusion programs
• Tuition reimbursement programs
• Wellness programs