HR Business Systems Analyst IV - Oracle Cloud HCM Functional Technical Analyst

Navy Federal Credit Union - Winchester, VA

Full-time

Winchester, VA

Credit Intermediation and Related Activities

About the position

The position involves researching, evaluating, designing, testing, implementing, and maintaining HR cloud systems and product solutions, with a focus on applying innovative cloud principles. The role requires assisting in the planning, designing, developing, and testing of cloud software systems/applications, as well as analyzing new capabilities and functionalities to enhance cloud adoption and modeling. The individual will work closely with the business to understand their needs related to information technology and enhance business processes by promoting new functionalities. This position is critical in leveraging the organization's technology infrastructure and specific software applications to implement strategic visions through technology. The individual will be considered a stakeholder and contributor on complex systems projects and project teams, ensuring that the business's needs are met effectively. The responsibilities include providing strategy and subject matter expertise for HR Cloud applications, leading day-to-day production support activities for Oracle Cloud HCM workstreams, and aligning product roadmaps with Oracle's release cycles. The role also involves identifying enabler capabilities, supporting the implementation and integration of Human Capital Management systems, and documenting new system components or modifications. The individual will proactively recognize potential operational issues and risks, ensuring alignment of daily operational performance metrics. Additionally, the role requires coaching and mentoring team members, managing the end-to-end SDLC process, and serving as a trusted advisor to internal customers. The position demands effective communication skills to present status and issues in various formats and lead product meetings.

Responsibilities

• Provide strategy, subject matter business/technical expertise and solution development for HR Cloud applications.
• Lead the day-to-day production support activities of Oracle Cloud HCM workstreams including Core HR, Compensation, Benefits, Payroll, Time & Labor, Absence, Recruiting, Learn, Talent and Performance Management.
• Align the product short/long term roadmap and features with Oracle's new release cycles, business enhancements and production break-fix solutions.
• Identify any enabler capabilities and features and remove architectural gaps and impediments.
• Support the implementation, integration and ongoing support of Human Capital Management system (Oracle HCM Cloud Platforms) to assure stability and performance of the products and platforms across production and nonproduction environments.
• Document new system components, or modifications to existing components.
• Perform technology research, procurement, deployment, and configuration for new and modified systems.
• Proactively recognize potential operation issues and risks, providing timely insights and suggestions in mitigation strategies.
• Capture and ensure alignment of daily operational performance metrics, ensuring end-to-end visibility on the application health.
• Leverage internal and external resources/tools to resolve issues and ensure system best practices are utilized in system architecture and design.
• Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensure compatibility.
• Coach and mentor team members in carrying out day-to-day production support activities.
• Provide configuration assistance to developers/systems analysts and serve as a resource for the resolution of complex problems.
• Work with internal delivery teams to identify root causes of data processing or other systems issues.
• Manage and oversee end to end SDLC process from requirement intake, design, build, testing and deployment.
• Serve as change agents that combine technical knowledge of Agile principles with motivation to improve software and systems development processes.
• Provide expert consulting and support services to internal customers; perform as a Trusted Advisor.
• Interact with customers to identify and document functional requirements including business functions, input and output descriptions, procedural flows, data elements, performance criteria, and security and control requirements.
• Clearly present status and issues in various formats, and lead product meetings.

Requirements

• Advanced Oracle Cloud Fusion systems expertise in Benefits, Core HR, Compensation, Recruiting, and Learn.
• Experience with Oracle Visual Builder Studio and Workflow.
• Experience with core HCM product vendor integrations.
• Experience working with HR SaaS and PaaS products.
• Experience working with 834 format files.
• Advanced skill supporting cloud enabled HR enterprise solutions.
• Strong attention to detail.
• Drive continuous transformation of processes and services.
• Expertise in application maintenance, user management, and managing support incidents.
• Significant experience in problem resolution including determining root cause, scope and scale of issues.
• Experience in leading, guiding and coaching professional staff.
• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow.
• Advanced skill identifying and analyzing business requirements and recommending solutions.
• Effective skill exercising initiative and using good judgment to make sound decisions.
• Advanced organizational, planning and time management skills.
• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations.
• Advanced verbal and written communication skills.
• Skill in monitoring industry trends, best practices, processes and procedures.
• Effective research, analytical, and problem solving skills.
• Knowledge of or experience with Agile methodologies.
• Bachelor's Degree in Business Administration, Information Technology or the equivalent combination of training, education, and experience.

Nice-to-haves

• Redwood UI experience
• Oracle HCM Cloud Certification