HR Director

$115,000 - $125,000/Yr

Highgate Hotels - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Administrative and Support Services

About the position

The Director of Human Resources at Highgate Hotels is responsible for overseeing all aspects of human resources functions, including staffing, compliance with employment laws, wage and benefit management, training program administration, and employee relations. This role requires a strategic approach to human resources, ensuring that the property adheres to regulations while fostering a positive work environment and developing future leaders within the organization.

Responsibilities

• Direct and supervise Human Resources staff.
• Prepare and maintain Human Resources budget.
• Maintain thorough and current knowledge of all Human Resources/employee regulations and laws, ensuring compliance.
• Participate in EEO, Unemployment, Wage & Hour, Worker's Compensation, OSHA, ADA, Immigration and Naturalization Service hearings.
• Implement policies and programs to guarantee compliance.
• Communicate new policies, information, and directives to all employees.
• Instruct staff in interpretation of HR policies and procedures.
• Ensure staff compliance with HR policies and procedures.
• Coordinate and monitor recruitment, screening, and reference checking of all non-exempt personnel.
• Recruit, interview, and recommend all exempt personnel.
• Maintain employee benefits programs.
• Set up, approve, and maintain all wage and salary programs, including performance evaluations.
• Recommend and/or approve all employee transitions, i.e., new hire, transfer, promotion, etc.
• Maintain open door policy.
• Monitor and analyze turnover statistics.
• Conduct training classes.
• Update and submit required reports in a timely manner.
• Participate in and monitor safety committee in compliance with Loss Prevention SOP's.
• Ensure compliance with all HR related Loss Prevention SOP's.
• Establish and maintain safety incentive program.
• Become a certified trainer in all current HR training modules.
• Participate in and monitor effectiveness of Highgate Hotel Enrichment committee.
• Maintain Heroes of Hospitality (Employee of Month/Year) program.
• Practice positive employee relations, including coaching, counseling & discipline.
• Develop and maintain 'no cost' benefit programs.
• Monitor Service Standards by Position training program.
• Participate in and monitor orientation programs.
• Develop managers for future advancement.
• Ensure managers are using coaching, counseling and discipline to address issues/concerns.
• Ensure Associate Opinion Survey is completed by all employees.
• Condense and expedite paperwork, develop internal communications, improve record keeping.
• Develop and maintain suggestion box program.
• Plan and edit employee newsletter.
• Manage all personnel files.
• Manage resume and application files.
• Develop and monitor recruitment resources.

Requirements

• At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience.
• Previous supervisory responsibility required.
• Familiarity with and knowledge of employment laws required.
• Familiarity with a collective bargaining agreement and experience managing in a unionized environment required.
• Long hours sometimes required.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.

Nice-to-haves

• College course work in related field helpful.