Adecco - Columbus, OH
posted 3 months ago
Adecco Creative and Marketing has partnered with a discount retail chain in Columbus, OH, to find an HR AR Advisor to assist during a leave of absence (LOA). This contract assignment is expected to last between 3 to 6 months. The HR AR Advisor will play a crucial role in addressing associate relations issues and conducting thorough investigations regarding complaints and charges. The position requires a proactive approach to managing associate relations, ensuring compliance with company policies, and maintaining documentation related to investigations and resolutions. The HR AR Advisor will be responsible for responding to associate relations issues that are reported through the associate reporting tool or as assigned by the manager. This includes promptly investigating and resolving day-to-day questions and concerns raised by associates. The advisor will gather and analyze evidence, applying relevant laws, policies, and best practices to reach informed conclusions. In cases where issues meet predefined criteria, the advisor will escalate matters to management, using sound judgment to assess risk and sensitivity. In addition to resolving issues, the HR AR Advisor will interpret and apply their understanding of company policies, employment law, and other regulations to provide immediate advice and guidance to associates and leaders. They will also consult on policy exceptions and assist in the development and delivery of appropriate feedback, documentation, and corrective or disciplinary actions arising from associate relations matters. Maintaining accurate documentation within the case management system is essential, including intake and investigative notes, supporting documents, and findings. Collaboration with the manager and legal team is vital to ensure compliance with local, state, and federal labor and employment laws. The advisor will monitor trends and stay informed about legal developments that may influence company decisions, sharing relevant information with the field human resources team. Furthermore, the HR AR Advisor will identify trends and partner with the learning and development team to create quick reference guides and training aimed at enhancing the capabilities of the team and leaders to foster a positive associate experience. They will also contribute to the writing, updating, and reviewing of Human Resources policies, Standard Operating Procedures, and associate handbooks in collaboration with internal subject matter experts.