HR Generalist (Bilingual)

$50,000 - $65,000/Yr

ServiceMaster - Bellmawr, NJ

Full-time - Mid Level

Bellmawr, NJ

Administrative and Support Services

About the position

The HR Generalist is a pivotal role within the ServiceMaster TBS Division, responsible for managing a comprehensive range of human resources functions across a multi-state operation. This position is essential for ensuring the smooth operation of HR processes and compliance with federal, state, and local laws and regulations. The HR Generalist will engage in high-volume hiring, employee orientation, HR reporting, employee relations, training compliance, benefits support, leave of absence processes, and the implementation of HR policies. This hands-on role requires a proactive approach to managing HR functions and supporting employees throughout their employment lifecycle. In the recruitment and onboarding process, the HR Generalist will manage the end-to-end recruitment cycle, which includes job postings, candidate sourcing, resume screening, interviewing, and selection. They will also coordinate and conduct new employee orientations, ensuring a seamless onboarding experience that effectively prepares new hires for their roles. Compliance with employment eligibility verification is a critical aspect of this responsibility. The HR Generalist will serve as a key point of contact for employee relations, responding to inquiries regarding HR policies, procedures, and programs. They will provide guidance and resolution to employee concerns, conduct investigations into employee relations matters, and maintain accurate human resource files and documentation. Ensuring compliance with all relevant laws and regulations is paramount in this role. In addition to employee relations, the HR Generalist will assist with benefits eligibility and enrollment, supporting employees with leave management processes, including FMLA and disability. They will coordinate training and development programs to ensure that all training and policy requirements are met, working closely with the training and safety manager to prepare new hires effectively. Additional responsibilities include generating HR reports and metrics to provide insights and recommendations for improvement, assisting with payroll functions as needed, sending out schedule reminders to managers, and handling incoming calls. This role is integral to the overall success of the HR department and the organization as a whole.

Responsibilities

• Manage the end-to-end recruitment process, including job postings, candidate sourcing, resume screening, interviewing, and selection.
• Coordinate and conduct new employee orientations, ensuring a smooth onboarding experience and effective training.
• Respond to employee inquiries regarding HR policies, procedures, and programs, providing guidance and resolution.
• Conduct investigations and address employee relations matters.
• Maintain accurate and up-to-date human resource files, records, and documentation.
• Ensure all employee records are complete and up-to-date, including personnel information and attendance records.
• Perform periodic audits of HR files and records to ensure proper documentation and compliance.
• Assist with benefits eligibility and enrollment.
• Support employees with leave management processes, including FMLA, disability, and other applicable leave programs.
• Coordinate training and development programs, ensuring that all training and policy requirements are met.
• Generate HR reports and metrics, providing insights and recommendations for improvement.
• Assist with payroll functions as needed.
• Send out schedule reminders to managers and handle incoming calls.
• Perform other duties as assigned.

Requirements

• Bilingual proficiency in English and another language.
• Experience in high-volume recruitment and onboarding processes.
• Knowledge of HR policies, procedures, and compliance regulations.
• Strong communication and interpersonal skills to effectively interact with employees at all levels.
• Ability to conduct investigations and address employee relations issues.
• Proficiency in maintaining accurate HR records and documentation.
• Experience with benefits administration and leave management processes.
• Familiarity with training and development program coordination.

Nice-to-haves

• Experience with HR reporting and metrics analysis.
• Knowledge of payroll functions and processes.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401K