Southwest Key Programs - Brownsville, TX
posted 3 months ago
The Human Resources Generalist acts as the ‘customer-facing' business partner to the leadership team and employee population of the assigned business unit and/or geographic area of responsibility. This role will provide expertise and direct support in the areas of employee relations, performance management, recruiting and selection, compensation/benefits administration, and employee training/development. The HR Generalist will be the primary point of contact to the assigned ‘customer' base, from the standpoint of managing the administration of human resources policies, procedures and programs. The number of employees this position supports could exceed 1000, depending on the seasonal and operational needs of the organization. The HR Generalist will leverage the HR ‘specialist' team at Headquarters, as needed, to deliver high quality HR services, and help execute the organization's overall HR strategy. The HR Generalist will be based in his/her city of residence, with frequent travel throughout the assigned region. This position will report directly to the Employee Relations Director in our Austin National Headquarters. Essential Functions include partnering with local program management to communicate human resources policies, procedures, programs and laws, strategizing with Senior Staff to support HR needs, diagnosing and handling employee relations issues, and working with corporate management to ensure compliance with policies. The HR Generalist will also conduct investigations, respond to grievances, monitor employee satisfaction, and lead recruiting and staffing functions for the assigned region. This role requires maintaining awareness of HR-related laws and practices, assisting with HR-related education and training, and providing support to the Headquarters Human Resource Department as needed. The HR Generalist is expected to cultivate a culture that emphasizes responsiveness, innovation, diversity, and excellence, while compiling and submitting reports from various database systems.