HR Generalist

$61,520 - $92,280/Yr

Medical Transportation Management - Denver, CO

Full-time - Mid Level

Denver, CO

Transit and Ground Passenger Transportation

About the position

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care, and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! The HR Generalist (Denver) will support the organization's vision and goals by providing direct support to our Denver, Colorado facility. This role will involve providing direct support with labor relations and human resources matters, gathering, collecting, and maintaining documentation and records required for contract and policy development, investigations, and negotiations. The position is onsite at our Denver location (280 W 62nd Ave, Denver, CO 80216).

Responsibilities

• Provide day-to-day guidance, hands-on support, and developmental guidance to site leadership.
• Handle all labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refer complex matters to appropriate management staff.
• Track all information requests, hearing, and grievance timelines from initiation to completion to ensure adherence to contract requirements.
• Serve as the initial contact and liaison for intake and assessment of employee complaints.
• Conduct interviews and gather information for employee relations matters such as harassment allegations, work complaints, or other concerns; inform appropriate HR staff when additional investigation is required.
• Assist with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.
• Maintain up-to-date knowledge of company policies, employment law, and common HR practices.
• Maintain knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources.
• Assist with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations.
• Coordinate meetings between Union Officials, Employees, and Leadership.
• Organize and maintain all CBA's, arbitration decisions, and any other related documentation.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED
• Bachelor's Degree in Human Resources or related field, or equivalent work experience
• 3+ years' experience in Human Resources/ Employee Relations or similar role
• 1+ years' experience in a Union setting required
• Strong knowledge of human resources policies/procedures and knowledge of local, state, and federal employment/labor laws
• Knowledge of and ability to understand and apply federal and state employment laws (e.g., EEO, OSHA, FMLA, FLSA)
• Ability to handle a high level of sensitive and confidential matters tactfully and professionally
• Strong organizational skills and ability to manage multiple projects simultaneously
• Ability to work well under pressure and in stressful situations within a fast-paced environment
• Ability to work independently and collaboratively with others to achieve defined goals, handle inquiries, and resolve issues within a timely and constructive manner
• Consultative and customer service orientation with all levels of employees
• Demonstrated experience and skill in conducting workplace investigations, analyzing information in relation to the relevant employment laws, collective bargaining agreements, trends, policies, and procedures, and use sound judgment to draw valid conclusions and/or recommendations
• Ability to maintain effective working relationships all levels of employees and both internal and external stakeholders
• Excellent presentation skills
• Effective communication skills
• Coaching effectiveness
• Detail oriented

Nice-to-haves

• SHRM certification, preferred
• Experience working in the Transit industry, preferred

Benefits

• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Parental leave
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance