HR Manager, PGA and Patina Catering

$81,900 - $110,600/Yr

Delaware North - Buffalo, NY

Full-time - Mid Level

Buffalo, NY

1,001-5,000 employees

Performing Arts, Spectator Sports, and Related Industries

About the position

Delaware North's Patina Restaurant Group is seeking an experienced Human Resources Manager to join their enterprise HR team. This role focuses on providing HR support specifically for PGA Of America and Patina Catering, requiring a strong understanding of HR policies and effective communication skills. The HR Manager will be responsible for team member hiring, onboarding, compliance, and vendor relations, while also collaborating with operations leadership to ensure proper staffing for events.

Responsibilities

• Partner with Talent Acquisition to attract, hire, and onboard new team members.
• Create and maintain relationships with staffing companies and third-party vendors to hire seasonal/temporary staff.
• Handle all associate relations matters and complaints, including conducting investigations and complaint resolution.
• Ensure compliance with federal and state employment regulations, as well as company policies and procedures.
• Participate in internal auditing and the maintenance and safeguarding of associate files.
• Act as a connector between the location and our enterprise HR team, advocating and educating for consistent and best practice policies and practices and sharing insights and knowledge unique to the location.
• With operations leadership, set effective workforce management plans to ensure each event is properly staffed.

Requirements

• Minimum 7-10 years HR management experience with at least 3 years HR Generalist experience.
• Experience hiring short term, seasonal, or temporary employees through staffing agencies and third-party vendors required.
• Bachelor's degree in human resources management or related field preferred; PHR or SPHR certification is a plus.
• Experience with PeopleSoft HRIS and ICIMS ATS or similar preferred; Word, Excel, and PowerPoint required.
• Must be willing and able to work a flexible schedule including days, nights, weekends, and holidays as needed.

Nice-to-haves

• Experience with PeopleSoft HRIS and ICIMS ATS or similar preferred.
• PHR or SPHR certification is a plus.

Benefits

• 401(k) with up to 4% company match
• Medical, dental, and vision insurance
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts