HR Manager

Full-time - Mid Level

Remote - Eddystone, PA

About the position

The HR Generalist will play a pivotal role in supporting the human resources operations of ChesPenn Health Services (CPHS), a federally qualified health center (FQHC) dedicated to serving underserved and uninsured communities. This position combines core HR functions with specialized responsibilities in payroll administration and provider credentialing and privileging. The HR Generalist will ensure compliance with state and federal regulations, facilitate a positive employee experience, and contribute to CPHS's mission of delivering high-quality healthcare services.

Responsibilities

• Act as a point of contact for staff members, addressing HR-related inquiries and resolving issues promptly.
• Manage recruitment efforts, including posting job openings, screening candidates, and coordinating interviews.
• Oversee the onboarding process for new hires, including orientation, benefits enrollment, and documentation.
• Maintain accurate and confidential employee records in compliance with organizational policies and regulatory requirements.
• Assist with the administration of employee benefits programs, including health insurance, retirement plans, and PTO tracking.
• Support performance management initiatives by coordinating evaluations and providing guidance to managers and staff.
• Collaborate with the staff accountant in the processing of bi-weekly payroll for all staff members, ensuring accuracy and timely submission.
• Address payroll-related concerns, such as deductions, overtime, and leave balances.
• Ensure compliance with federal, state, and local payroll regulations.
• Manage the credentialing and privileging process for all CPHS providers, ensuring timely submission of applications and documentation to relevant licensing and accreditation bodies.
• Verify provider qualifications, including licenses, certifications, education, and work history.
• Maintain an organized system for tracking credentialing and privileging deadlines and requirements.
• Serve as a liaison between CPHS and external entities, such as insurance panels and regulatory agencies.
• Regularly audit credentialing files to ensure compliance with organizational policies and standards.
• Assist with the development, communication, and enforcement of HR policies and procedures.
• Support CPHS's compliance with federal and state labor laws, including FMLA, ADA, and FLSA.
• Partner with the Compliance Department to handle employee incidents or concerns as needed.
• Participate in audits and surveys related to HR, payroll, and credentialing functions.
• Foster a positive workplace culture by facilitating communication, employee engagement, and conflict resolution.
• Provide guidance and support to managers and staff on HR best practices.
• Conduct exit interviews and compile feedback to improve retention efforts.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field. Equivalent work experience may be considered.
• Minimum of 4 years of experience in human resources, with experience in payroll and credentialing strongly preferred.
• Familiarity with FQHC operations or healthcare HR is highly desirable.
• Strong knowledge of HR practices, labor laws, and payroll regulations.
• Exceptional organizational skills and attention to detail.
• Strong interpersonal and communication skills, with the ability to handle sensitive information discreetly.
• Certification in HR (e.g., SHRM-CP, PHR) is a plus.

Benefits

• Medical, dental, and vision care
• Retirement program
• Life insurance
• Paid time off
• Participation in the National Health Service Corps loan repayment program