HR Onboarding Specialist II (Hybrid)

Allegis Group - Knoxville, TN

Full-time - Entry Level

Hybrid - Knoxville, TN

10,001+ employees

Administrative and Support Services

About the position

The HR Onboarding Specialist II is responsible for creating a welcoming and efficient onboarding experience for new hires within the People & Culture team. This role involves ensuring compliance with onboarding processes, providing direct communication to new joiners, and collaborating with various stakeholders to enhance the candidate experience. The specialist will also analyze data and identify opportunities for process improvement.

Responsibilities

• Use a variety of systems and methods to onboard an employee, new or existing, into a new position.
• Process and ensure successful completion of applicable screenings.
• Ensure all onboarding and pre-employment checks are completed appropriately, including timely adjudication and the escalation process.
• Provide direct communication to new joiners throughout the onboarding process.
• Collaborate with new joiners to complete compliance documents (such as Form I-9).
• Serve as front line, Tier 1-2, administration for People & Culture customers' requests, ensuring exceptional customer service satisfaction.
• Work with management and peers to identify opportunities to improve the candidate experience, both in recruitment and onboarding.
• Identify process gaps and see how well we can stabilize or streamline the process.
• Run & analyze reports, queries and extrapolate data/information.

Requirements

• Minimum one year of HR experience, preferably within an HR operations team, service provider and/or shared services environment.
• Bachelor's degree in HR / business / related field or equivalent work experience (3 years of HR experience).
• Knowledge of HR Systems (Workday, ServiceNow, etc.) and ability to learn and understand various computer systems.
• Strong verbal/written communication skills, organization skills, detail-oriented, yet able to analyze and recommend alternatives.
• Ability to prioritize and address competing demands, multi-tasking capacity critical.
• High degree of respect for confidentiality and sensitivity of HR and payroll data.
• Proficient in MS Office Suite (Excel, Word, PowerPoint, Outlook, etc.).
• Ability to work effectively within a fast-paced environment.