HR Operations Analyst- HCM

$61,000 - $122,000/Yr

Marsh McLennan - New York, NY

Full-time - Mid Level

New York, NY

10,001+ employees

Insurance Carriers and Related Activities

About the position

The HR Operations Analyst - HCM at Marsh McLennan is responsible for developing high-quality business solutions within the Workday system for Human Resources. This role focuses on optimizing business processes, enhancing user experience, and ensuring the system is up-to-date with the latest features and upgrades. The analyst will work closely with HR and technical teams to drive solutions, manage projects, and create documentation that supports the delivery of exceptional service and execution.

Responsibilities

• Work directly with HR and CIS-HR teams to support the Workday system for Human Resources (HCM, Payroll, Time Tracking, Recruiting, and Learning).
• Ensure the Workday system is up-to-date and participate in the design, implementation, and support of new features, enhancements, and upgrades.
• Coordinate technical projects and custom development on Workday Extend with the development team in India.
• Implement testing procedures and create documentation and standards for Workday development.
• Design, implement, and support features of the Workday platform for Human Resources.
• Address issues and design decisions of moderate to high complexity with HR as the client.
• Deliver clear communication and documentation of complex concepts related to applications, interfaces, data structures, and workflows.
• Drive Workday solutions with architecture and design, leading the technical work performed by a team of developers.
• Keep up to date with Workday platform upgrades and new feature releases, coordinating testing processes with the HR team.
• Create detailed functional design documents for workflows, conversions, interfaces, and reports.
• Coordinate with IT development teams to manage the development process and resolve issues.
• Prepare and execute testing plans to ensure high-quality results.

Requirements

• A bachelor's degree in business or a related field.
• Prior experience working on the Workday system for Human Resources (HCM, Payroll, Time Tracking, Recruiting, and Learning).
• Experience in business analysis or a related field.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Experience documenting process designs to meet organizational goals, improve efficiency, and reduce risk.
• Knowledge and experience in understanding enterprise requirements, including security, data, and business requirements.
• Advanced knowledge in strategic solution delivery models.

Nice-to-haves

• Collaborating with business users to define processes that meet business needs.
• Designing processes that are scalable and flexible to meet future business needs.
• Leading initiatives with minimal disruption to supporting systems.
• Anticipating the needs of stakeholders affected by process changes.
• Commitment to continual learning of Workday best practices and standards.

Benefits

• Competitive salary
• 401K matching
• Retail discounts
• Health and welfare benefits
• Tuition assistance
• Employee assistance programs