BJ's Wholesale Club - Owings Mills, MD
posted 5 months ago
As an HR Operations Coordinator at BJ's Wholesale Club, you will play a vital role in supporting the administrative functions within the club. Your responsibilities will include participating in the hiring process, facilitating team member orientation, and assisting with benefit enrollment. You will also be tasked with updating and maintaining HR records, filing, and ensuring effective communication with team members. A significant part of your role will involve managing comprehensive scheduling processes and overseeing club payroll to ensure accuracy and timeliness. In this position, you will be expected to carry out job functions and responsibilities as assigned, supporting the application of club policies, procedures, and compliance. You will strive for flawless execution and hold yourself accountable while acting with honesty and integrity. Your focus will be on addressing member concerns and escalating issues as appropriate, ensuring a safe and positive environment for both members and team members. Embracing inclusion and diversity will be essential, as you will work collaboratively with your colleagues to achieve common goals. Your daily tasks will include delivering service excellence through all points of contact, resolving and deescalating member concerns, and maintaining a commitment to the GOLD Standards of service. You will be responsible for understanding and accessing production and financial performance reporting for your department, recognizing the connection between consistent execution and positive business impact. Overall, your role will be crucial in fostering a supportive and efficient HR environment within the club.