HR Operations Coordinator Full Time

$41,600 - $52,000/Yr

BJ's Wholesale Club - Jersey City, NJ

Full-time

Jersey City, NJ

10,001+ employees

General Merchandise Retailers

About the position

Join BJ's Wholesale Club, a leading operator of membership warehouse clubs in the Eastern United States, where we are committed to providing outstanding service and convenience to our members. As part of our team of over 34,000 members, you will play a crucial role in supporting the administrative functions within the club. This position involves participating in the hiring process, facilitating team member orientation, assisting with benefit enrollment, and maintaining HR records. You will also be responsible for comprehensive scheduling processes and ensuring accurate club payroll. In this role, you will be expected to carry out job functions and responsibilities as assigned, supporting the application of club policies and procedures while ensuring compliance. You will strive for flawless execution and hold yourself accountable, acting with honesty and integrity to address member concerns. A key aspect of your role will be to ensure a safe and positive environment for both members and team members, embracing inclusion and diversity through collaboration and respect. You will work as part of a team to achieve goals, moving with speed and agility in all tasks, and maintaining a friendly and positive attitude. Your responsibilities will include delivering service excellence through all points of contact, resolving and deescalating member concerns, and ensuring a safe and positive experience for all members. You will be expected to adhere to our GOLD Standards, which emphasize a clean and organized environment, and to understand the connection between consistent execution and positive business impact. This position requires availability to work any day of the week, including weekends, from 8 am to 10 pm. You will participate in weekly meetings with the Center of Excellence, conduct new team member orientations, and manage various HR processes, including payroll and personnel paperwork. Your role will also involve supporting club talent acquisition efforts and maintaining compliance with legal postings and HR communication boards. Regular, predictable attendance is essential for this position.

Responsibilities

• Participates in weekly meetings with CoE (Center of Excellence) and sets up 2nd interviews for Club Manager/Assistant Club Manager.
• Conducts new Team Member orientation and facilitates training for all new hires.
• Acts as the 'on-site administrator' of intranet-based training and communications system to coordinate club training needs.
• Controls comprehensive scheduling processes for all hourly Team Members.
• Ensures club payroll is completed accurately and timely weekly and maintains payroll records properly.
• Maintains club performance management process, disciplinary process, and corresponding logs.
• Administers all personnel paperwork, including new hire paperwork, hourly wage increases, promotions, terminations, and claims.
• Supports club talent acquisition efforts and ensures recruitment marketing materials are set to GOLD standards.
• Conducts benefit orientations and facilitates communication of annual benefits open enrollment process.
• Processes LOAs in coordination with LOA Specialist and outside vendor; addresses LOA/WC issues.
• Maintains Team Member personnel and medical files and answers Team Member questions.
• Addresses non-complex team member relations issues and escalates as appropriate.
• Handles Team Member confidential information with care.
• Gathers ordering information and inputs Aruba orders.
• Ensures GOLD standard presentation of breakroom and HR office area daily.
• Provides support for team member recognition and engagement events as assigned.
• Ensures all legal compliance postings are current and conducts HR self-audits.
• Attends meetings with Regional HR Business Partner and maintains HR communication boards.
• Handles additional administrative tasks as required and maintains all club policies and procedures.

Requirements

• Detail-oriented with strong interpersonal and organizational skills.
• Prior Human Resources, administrative, or clerical experience is preferred.
• Basic computer knowledge (MS Word, MS Excel, Email) required.

Benefits

• BJ's pays weekly
• Eligible for free BJ's Inner Circle and Supplemental membership(s)
• Generous time off programs including Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans including three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending accounts