HR Operations Manager

$144,000 - $172,000/Yr

Scale Ai - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Scale is growing and so is our People Team! We're looking for an HR Operations Manager who is passionate about building thoughtful, streamlined, employee lifecycle processes that support the employee experience. You will be responsible for partnering cross-functionally to drive process and system improvements that will improve the employee experience, increase the efficiency of the HR team, keep us compliant, and improve the quality of our data. You will play a critical role in creating a highly employee-centric team as Scale continues to grow exponentially. In this role, you will evolve our HR processes and policies; understand organizational needs and create & drive improvements in processes, policies, and workflows that are compliant with local/state/federal statutes, and are efficient, scalable, and reflect our Scale credos. You will lead HR compliance initiatives and processes, including various audit support, required training programs, and policy reviews. Additionally, you will establish and oversee contingent workforce processes and initiatives, partnering closely with our Operations team to support international expansion and workforce location strategy. You will roll up your sleeves and dive into the high volume of daily operational HR needs and ad hoc projects, providing HR leadership to our teams as it relates to systems, compliance, and other people programs. Fostering strong cross-functional relationships with Finance, IT, Legal, Compliance teams, and other stakeholders will be essential to drive efficiencies and simplify workflows.

Responsibilities

• Evolve HR processes and policies to meet organizational needs.
• Lead HR compliance initiatives and processes, including audit support and training programs.
• Establish and oversee contingent workforce processes and initiatives.
• Support international expansion and workforce location strategy.
• Manage daily operational HR needs and ad hoc projects.
• Provide HR leadership related to systems, compliance, and people programs.
• Foster cross-functional relationships with Finance, IT, Legal, and Compliance teams.

Requirements

• 5-7 years of HR experience that includes building processes and policies.
• Strong verbal and written communication skills.
• Highly detail-oriented with stellar organizational skills.
• Knowledge of US employment laws and regulatory requirements (international countries a plus).
• Strong critical thinking skills and ability to propose meaningful solutions.
• Highly analytical with advanced Excel skills.
• Ability to identify gaps and drive operational improvements.
• Excellent judgment and discretion, maintaining confidentiality.

Nice-to-haves

• Experience in Training & Development.
• Flexible mindset and able to navigate ambiguity with ease.
• Action-oriented and able to work independently with minimal supervision.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance