Beacon Health System - Granger, IN
posted about 2 months ago
The HR Operations Manager at Beacon Health System will play a pivotal role in shaping the future of our HR department. The position will focus on optimizing processes, leveraging technology, and ensuring seamless day-to-day HR operations. The HR Operations Manager will be responsible for providing day-to-day leadership for HR Service Delivery team members focused on employee lifecycle processes that may include but are not limited to onboarding, leave management, general HR Operations, benefits, internal mobility, and position management to provide timely and effective support to our Associates. This unique role combines the strategic influence of an HR Business Partner with the operational expertise of an HR Operations Manager. As a Strategic HR Business Partner, the HR Operations Manager will partner with business leaders to understand their needs and develop HR strategies that align with organizational goals. This includes providing expert guidance and support on a broad range of HR topics, including talent management, compensation and benefits, and employee relations. The HR Operations Manager will stay abreast of industry trends and best practices to recommend innovative HR solutions, while also providing overall prioritization of work assignments and management of functional team resources and their activities. In terms of HR Operations & Process Optimization, the HR Operations Manager will analyze existing HR processes and identify opportunities for improvement, automation, and standardization. They will design and implement streamlined processes to enhance employee experience, reduce administrative burden, and increase productivity. Leveraging technology and AI solutions, the HR Operations Manager will collaborate with cross-functional teams to optimize workflows, data management, and reporting. The role also involves Technology Integration & Pod Collaboration, where the HR Operations Manager will work within a collaborative Pod structure, integrating HR operations with other HR functions. They will evaluate HR technology platforms and tools to support operational needs and strategic objectives, leading the implementation and integration of HRIS and other relevant technologies. Utilizing Office 365 tools (SharePoint, Planner, Loop, Teams, etc.) will be essential to optimize business operations, streamline workflows, and foster collaboration within the Pod and broader HR department. Data-driven decision-making is another critical aspect of this role. The HR Operations Manager will establish key metrics and performance indicators to measure HR operational effectiveness, utilizing data analytics and reporting tools to generate insights and inform decision-making processes. They will drive continuous improvement initiatives based on data analysis and feedback from stakeholders. Team leadership and development are also key responsibilities. The HR Operations Manager will provide leadership, guidance, and mentorship to the HR operations team and Operations business partners, fostering a culture of accountability, collaboration, and innovation within the team. They will identify training and development needs to enhance team capabilities and skills, ensuring the HR Shared Services function maintains performance standards, including customer service, responsiveness, and completed resolution of issues while operating with stewardship of resources and within budget. Additionally, the HR Operations Manager will focus on employee engagement and retention by partnering with leadership and other HR functions to develop and implement strategies that promote employee engagement and satisfaction. They will analyze employee engagement data to identify areas for improvement and track the effectiveness of retention initiatives, collaborating with the Talent and Culture team in the design and implementation of programs that foster a positive work environment, recognition, and career development opportunities. Compliance and risk management are also critical components of this role. The HR Operations Manager will ensure compliance with relevant employment laws, regulations, and internal policies, mitigating risks associated with HR operations through effective controls and governance practices. They will collaborate with legal, risk, and compliance teams to address regulatory requirements and mitigate potential liabilities. The HR Operations Manager will also be responsible for associate relations, conducting thorough and unbiased investigations, coaching leaders, and facilitating impactful training sessions on HR policies and procedures.