HR Program Manager, Organizational Development

About the position

The Learning, Talent & Organizational Development (LTOD) group serves the entire population of the organization by leading all organizational development, talent management, mentoring, and performance management initiatives. This position will be responsible for partnering with senior leaders and HR business partners to manage talent management processes. This role serves as a trusted advisor to clients through the organization development and talent management process. This position will play a role in the continued development of a system of metrics to substantiate the impact of the solutions delivered by LTOD. This role also collaborates with People Solutions stakeholders, COEs, and Corporate Communications community to support a wide range of corporate-wide talent initiatives.

Responsibilities

• Lead the administration of all talent management processes, including timelines, key milestones, key messaging, and resources for talent reviews (9-box), talent assessments, performance management, and the identification of high-potential talent.
• Design and deliver high-potential (HIPO) development programs, training and information sessions.
• Partner with key stakeholders to manage talent management enhancements, system tasks, and artifacts, ensuring smooth rollout and stakeholder engagement.
• Guide people leaders towards developmental solutions appropriate for engaging and retaining top talent.
• Monitor the effectiveness of talent management initiatives through reporting, data analysis and feedback mechanisms, making necessary adjustments as needed.
• Support the design, development and implementation of talent management strategies, programs, and solutions.
• Facilitate talent management processes, including talent reviews, talent assessments, and the identification of high-potential talent; guiding management towards developmental solutions appropriate for engaging and retaining top talent.
• Lead and facilitate targeted skills development activities and workshops such as team-building sessions and interventions to drive leader and team effectiveness at all levels.
• Design, develop, and implement a variety of organizational developmental initiatives, action plans, programs, and session materials.

Requirements

• Bachelor’s degree or equivalent experience.
• Master’s degree in organization development, organizational psychology, or the equivalent preferred.
• Seven years of experience in organizational development and a minimum of three years of proven project management experience.
• HBDI, MBTI, CSI, 360 assessments and/or coaching certifications a plus.
• Strong critical thinking and analytical skills.
• Excellent oral and written communication skills.
• Ability to build and sustain senior level professional relationships.
• Excellent interpersonal and relationship skills needed to build strong client relationships and strong working relationships within the HR function.
• Excellent organizational and time management skills.
• Results driven and metrics focused.
• Able to navigate within a multi-business line setting.

Nice-to-haves

• Ability to manage multiple projects simultaneously.
• Ability to prioritize based on strategic goals.
• Approach tasks with a sense of urgency and a drive to completion by the deadline.
• Quickly pick up new concepts and information.
• Demonstrate strong internal customer focus.
• Create and contribute to a highly collaborative work environment.

Benefits

• Comprehensive health, dental and vision insurance.
• Basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life insurance.
• Short- and long-term disability insurance.
• 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution.
• Tuition reimbursement.
• Commuter benefits.
• Generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days.
• Two volunteer service days.
• Paid holidays.
• Discretionary bonus eligibility.