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About the position
The HR Service Center Analyst at CITGO Petroleum Corporation is responsible for managing and overseeing company-wide HR data, ensuring data integrity, and providing support for HR inquiries. This role requires expertise in SAP/SuccessFactors to analyze and process requests related to employee pay records and organizational structure, while also educating HR personnel on key processes. The analyst will serve as a subject matter expert, ensuring compliance with federal and state employment laws and supporting various business unit requests.
Responsibilities
- Manage and protect company-wide HR data.
- Serve as a subject matter expert for SAP HR/SuccessFactors Employee Central module.
- Analyze personnel action requests to ensure no adverse effects on employees or data security.
- Provide guidance and training to HR professionals regarding correct procedures in SAP/SuccessFactors.
- Manage the employment verification process for employees company-wide.
- Partner with HR professionals to analyze and restructure organizations for proper alignment and cost flow.
- Instruct IT Production Support to configure critical HR tables in SAP.
- Develop and maintain standard operating procedures for technical HR processes affecting data in SAP.
Requirements
- High School Diploma required; Associate Degree preferred.
- 3 years of job-related experience with an Associate's degree in human resources or related field, or 5 years of experience without an Associate's degree.
- Strong customer service orientation and good written communication skills.
- Ability to prioritize and manage multiple tasks simultaneously.
- High-level knowledge of SAP and/or SuccessFactors.
Nice-to-haves
- Experience with HR policies, procedures, and benefits.
- Knowledge of payroll and benefits administration.
Benefits
- Health savings account
- Caregiver leave
- Paid holidays
- Disability insurance
- Health insurance
- On-site gym
- Dental insurance
- Flexible spending account
- Tuition reimbursement
- Vision insurance
- 401(k) matching
- Employee discount
- Gym membership
- Life insurance
- Paid sick time
