HR Services Specialist, Compliance

Northshore University Health System CDC - Skokie, IL

Part-time,Full-time - Entry Level

Skokie, IL

10,001+ employees

Social Assistance

About the position

The HR Services Specialist, Compliance is a pivotal role within NorthShore University Health System, responsible for ensuring the integrity of both electronic and paper human resource records. This position plays a crucial part in defining processes for the accurate gathering and maintenance of HR records, which are essential for compliance with federal, state, and local laws, as well as internal policies and procedures. The specialist will conduct routine audits to verify that records are complete and compliant, collaborating with various stakeholders to uphold the accuracy and integrity of HR data across the organization. In this role, the HR Services Specialist will maintain up-to-date human resource files and documentation, contributing to the design and implementation of records management and retention policies. The position involves performing internal audits to ensure compliance with records management standards, assisting with pre-survey file audits, and preparing necessary documentation for regulatory surveys. The specialist will also support reporting requirements, oversee the License Manager Pro database, and conduct regular audits to verify compliance with licensing and certification requirements for employees. Additionally, the HR Services Specialist will assist with I-9 audits and the re-verification process, referring complex issues to the appropriate HR management or centers of expertise. Continuous improvement of the HR knowledgebase is also a key responsibility, ensuring that accurate information is readily available to employees and HR service representatives. The role requires a solid understanding of employment laws and regulations, as well as the ability to perform other related duties as assigned.

Responsibilities

• Maintains accurate and up-to-date electronic and paper human resource files, records, and documentation to ensure compliance and effective administration of employees.
• Contributes to the design and implementation of system records management and retention policies, processes, and procedures.
• Performs internal audits to ensure records management and retention compliance under the oversight of the HR Manager, Compliance.
• Assists with pre-survey file audits and prepares files for review with clinical department leaders in preparation for scheduled regulatory surveys.
• Prepares HR employee files requested by surveyors during scheduled and unscheduled regulatory and accreditation surveys.
• Supports reporting such as IL State New Hire and Term Reporting, OIG Reporting.
• Assists with oversight for the system License Manager Pro database and performs regular Primary Source Verification audits.
• Assists with I-9 audits and the Re-verification process for employee I-9's.
• Refers complex matters to appropriate centers of expertise and/or HR management.
• Contributes to and continuously improves knowledge in the HR knowledgebase to ensure consistent and accurate information is available to employees and HR service representatives.
• Maintains knowledge and understanding of laws and regulations related to employment law and area(s) of specialization.
• Performs other related duties as assigned.

Requirements

• Associates degree in Human Resources or a related field; high school diploma or GED with at least three years of relevant human resource administration or call center experience also acceptable; Bachelor's degree preferred.
• SHRM Certified or Senior Certified Professional (SHRM-CP/SCP) or HRCI Professional or Senior Professional in HR (PHR/SPHR) preferred.
• 2+ years of human resource administration experience preferred.
• Prior experience working with Workday HCM preferred.
• Prior experience working with ServiceNow Case and Knowledge Management preferred.

Nice-to-haves

• Broad knowledge of human resources administrative processes and best practices.
• Thorough understanding of employment laws, regulations and guidelines.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Excellent customer service skills.
• Excellent interpersonal, conflict resolution, and de-escalation skills.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite or related software; advanced knowledge of Excel.

Benefits

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities