HR Shared Services Specialists - Louisville, KY

Sazerac Company - Louisville, KY

Full-time - Entry Level

Louisville, KY

Merchant Wholesalers, Nondurable Goods

About the position

The HR Shared Services Specialist plays a crucial role in supporting the HR Operations function and overall HR Service Delivery Model. This position is responsible for managing key team member lifecycle processes such as onboarding, orientation, internal mobility, relocation, offboarding, and compensation actions. The specialist will work closely with HR Business Partners, managers, vendors, and team members to provide exceptional customer service and subject matter expertise on HR processes.

Responsibilities

• Provide timely support to team members, HR, and managers on a variety of HR related inquiries.
• Manage key team member lifecycle processes including onboarding, job transfers, compensation changes, offboarding and position management.
• Take ownership of inquiries ensuring accurate, prompt, and consistent resolution.
• Serve as primary point of contact for team member inquiries related to HR policies, payroll, benefits, and other HR related matters.
• Process HR transactions, including new hires, terminations, promotions, transfers, and other team member data changes.
• Maintain confidentiality and data integrity in handling sensitive team member information.
• Collaborate with payroll team members to address payroll processing errors and discrepancies.
• Contribute to process improvement efforts by identifying opportunities to streamline workflows and enhance efficiency.

Requirements

• High School Diploma or equivalent; degree preferred.
• Minimum of 2 years experience in HR shared services or HR administration.
• Strong interpersonal and communication skills.
• Excellent organizational and time management skills.
• Attention to detail and a high level of accuracy in data entry and recordkeeping.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and HRIS or payroll software is a plus.

Nice-to-haves

• Previous experience in benefits administration.