Bass Pro Shops - Mesa, AZ
posted 2 months ago
The Human Resources Specialist at Bass Pro Shops will play a pivotal role in leading onsite HR initiatives that support both leadership and Outfitters within the store. This position encompasses a variety of responsibilities, including staffing, training, engagement, orientation, onboarding, and ensuring administrative excellence. The HR Specialist will work closely with the General Manager to assist with various administrative functions as needed, ensuring that the store operates smoothly and efficiently. In this role, the HR Specialist is expected to uphold a strong commitment to world-class customer service, ensuring that all customers have a pleasant and productive shopping experience. Acting as a brand ambassador, the HR Specialist will represent the culture of the organization, driving retention and fostering a positive working environment across all departments. Key responsibilities include facilitating the hiring and staffing process for hourly Outfitters, ensuring that training is completed and monitored, and processing and auditing all employment actions within the HRIS/Payroll/Scheduling system for hourly staff. Maintaining confidentiality with sensitive information is crucial, as is assisting in planning and implementing associate recognition activities in collaboration with the General Manager. The HR Specialist will also communicate all HR-related policies and practices from the company, maintain compliance records, and provide guidance on performance management and succession planning for hourly Outfitters. Additionally, the role involves responding to and resolving first-level outfitter issues and partnering with the Senior HR Manager or Employee Relations Department for any escalated issues. Administrative duties such as processing invoices, managing expenses, ordering supplies, and coordinating travel for store Outfitters and leaders will also be part of the job.