Bass Pro Shops - Christiana, DE

posted 3 months ago

Full-time - Entry Level
Christiana, DE
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Human Resources Specialist at Cabela's will play a pivotal role in leading onsite HR initiatives that support both leadership and Outfitters within the store. This position encompasses a variety of responsibilities, including staffing, training, engagement, orientation, onboarding, and ensuring administrative excellence. The HR Specialist will work closely with the General Manager to assist with various administrative functions as needed, ensuring that the store operates smoothly and efficiently. In this role, the HR Specialist is expected to uphold a strong commitment to world-class customer service, ensuring that all customers have a pleasant and productive shopping experience. Acting as a brand ambassador, the HR Specialist will represent the culture of the organization, driving retention and fostering a positive working environment across all departments. The position involves facilitating the hiring and staffing process for hourly Outfitters, ensuring that training is completed and monitored effectively. The HR Specialist will also be responsible for processing and auditing all employment actions within the HRIS, Payroll, and Scheduling systems for hourly Outfitters. Maintaining confidentiality with sensitive information is crucial, as is assisting in planning and implementing associate recognition activities in collaboration with the General Manager. The role includes communicating HR-related policies and practices from the company, maintaining compliance, and keeping accurate records of legal posters and notices. Additionally, the HR Specialist will provide guidance and support for performance management, the annual review process, and succession planning for hourly Outfitters. They will respond to and resolve first-level outfitter issues, partnering with the Senior HR Manager or Employee Relations Department for guidance on escalated issues. Administrative duties such as processing invoices, managing expenses, ordering store supplies, and coordinating travel for store Outfitters and leaders will also be part of the job responsibilities. The HR Specialist may be assigned other duties as needed.

Responsibilities

  • Support a strong commitment to world-class customer service and ensure a pleasant shopping experience for all customers.
  • Act as a brand ambassador representing the culture of the organization to drive retention and a positive working environment.
  • Facilitate the hiring/staffing process for hourly Outfitters.
  • Ensure training completion and monitoring for location Outfitters.
  • Process and audit all employment actions in HRIS/Payroll/Scheduling system for hourly Outfitters.
  • Maintain confidentiality with all sensitive information.
  • Assist with planning and implementing associate recognition and other activities in collaboration with the General Manager.
  • Communicate all HR-related policies, practices, and direction from the company.
  • Maintain compliance and record keeping (legal posters, notices, etc.).
  • Provide guidance and support for performance management, annual review process, and succession planning for hourly Outfitters.
  • Respond to and resolve first-level outfitter issues, partnering with Sr. HRM or Employee Relations Department for guidance on escalated issues.
  • Perform administrative duties as needed, including processing invoices and managing expenses within Coupa.
  • Order and monitor store supplies.
  • Coordinate travel for store Outfitters and leaders.
  • Perform all other duties as assigned.

Requirements

  • High School Diploma or Equivalent required; Bachelor's Degree in Human Resources preferred.
  • 1-3 years of human resources and administrative/office experience required.
  • Ability to calculate figures and interpret and analyze data from reports.
  • Ability to establish and maintain effective working relationships.
  • Strong verbal and written communication skills.
  • Proficiency in Windows, Excel, Word, and PowerPoint software.

Benefits

  • Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!
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