HR Specialist

Bass Pro Shops - Short Pump, VA

Full-time

Short Pump, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Human Resources Specialist will lead onsite HR initiatives supporting leadership and Outfitters in the store, focusing on staffing, training, engagement, orientation, onboarding, and administrative excellence. This role also assists the General Manager with various administrative functions, ensuring a positive working environment and compliance with HR policies.

Responsibilities

• Support a strong commitment to world-class customer service and ensure a pleasant shopping experience for all customers.
• Act as a brand ambassador representing the culture of the organization to drive retention and a positive working environment within each department.
• Facilitate the hiring/staffing process for hourly outfitters.
• Ensure training completion/monitoring for location outfitters.
• Process and audit all employment actions in HRIS/Payroll/Scheduling system for hourly outfitters.
• Maintain confidentiality with all sensitive information.
• Assist with planning and implementing associate recognition and other activities in collaboration with the General Manager.
• Communicate all HR-related policies, practices, and direction from the company.
• Maintain compliance and record keeping (legal posters, notices, etc.).
• Provide guidance and support for performance management, annual review process, and succession planning for hourly outfitters.
• Respond to and resolve first-level outfitter issues, partnering with Sr. HRM or Employee Relations Department for escalation as appropriate.
• Perform administrative duties as needed.
• Process invoices and manage expenses within Coupa.
• Order and monitor store supplies.
• Coordinate travel for store Outfitters and leaders.

Requirements

• High School Diploma or Equivalent required; Bachelor's Degree in Human Resource preferred.
• 1-3 years of human resources and administrative/office experience.
• Ability to calculate figures and interpret and analyze data from reports.
• Ability to establish and maintain effective working relationships.
• Strong verbal and written communication skills.
• Proficiency in Windows, Excel, Word, and PowerPoint software.

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.