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Hub General Manager
$56,500 - $72,000/Yr
Alaska Carquest - Anchorage, AK
posted 2 months ago
Full-time - Mid Level
Anchorage, AK
About the position
The Hub General Manager is responsible for leading the store team, managing commercial customer relationships, and achieving financial metrics while maintaining service and appearance standards. This role requires a strong understanding of automotive systems, inventory management, and the ability to inspire and develop team members. The position is exempt and requires a commitment of at least 50 hours per week.
Responsibilities
- Achieve overall store sales goals and service objectives
- Manage and grow commercial customer relationships/sales
- Selection, hiring, development, performance management, coaching, scheduling, and engagement of store team members
- Ensure execution of all inventory and operational standards
- Coach all team members to deliver on customer expectations (DIY and Commercial)
- Manager on duty responsibilities including coaching, floor/phone management, task assignment and completion, safety, and open/close duties
- Lead change management
- Embrace diversity and foster a respectful environment for both customers and team members
- Provide DIY service including battery installation, testing, and wiper installation
- Assist district/region in other functions upon request
Requirements
- 2-3 years of experience managing a team of 10 - 20 team members in a fast-paced retail/warehouse environment
- Successful experience managing profitability; proven financial and business acumen
- High school diploma or GED; Bachelor's degree in business or a related area preferred
- Must have a valid driver's license
- ASE certification preferred, but not required
Nice-to-haves
- Working knowledge of automotive systems
- Ability to speak and write English (Spanish a plus)
- Proficiency in Microsoft Word and Excel (PowerPoint preferred)
- Ability to calculate figures and amounts such as discounts, percentages, and sales increases
- Ability to review and analyze business reports, such as profit and loss statements (P&L)
Benefits
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
