Acrisure, LLC - Grand Rapids, MI
posted 3 months ago
Acrisure is seeking a HubSpot Technical Product Owner/Manager to join our team. This role requires a blend of technical expertise, strategic thinking, and strong communication skills to manage and deliver cutting-edge products that meet the needs of our clients and internal stakeholders. The ideal candidate will have a deep understanding of the insurance sales process, with a proven track record in product management. Additionally, the manager will oversee a team of HubSpot administrators who configure and support the HubSpot Sales instance. The position is pivotal in ensuring that the HubSpot platform is utilized effectively to enhance sales processes and improve client interactions. In this role, you will work closely with the Director of CRM Products and the Business Product Owner to develop a roadmap of CRM functionality improvements. You will define and document technical product requirements and specifications, ensuring alignment with business objectives and user needs. Continuous evaluation and refinement of processes and workflows within HubSpot will be essential to drive efficiency, scalability, and alignment with the sales organization. You will also be responsible for maintaining HubSpot CRM data integrity, standardization, accuracy, and integrations, including ongoing quality assurance processes. Furthermore, managing HubSpot integrations with third-party software, including custom API development, will be a key responsibility. The ideal candidate should be comfortable working in a dynamic, constantly changing environment and possess the ability to independently prioritize work. Building strong relationships across functions to achieve shared goals is crucial. Keeping abreast of HubSpot updates and best practices, managing a team of HubSpot administrators, and monitoring and evaluating product performance will also be part of your responsibilities.