Human Resource Generalist (Client-Facing)

Highflyer Payroll - Baton Rouge, LA

Full-time - Mid Level

Baton Rouge, LA

Publishing Industries

About the position

Highflyer is hiring a HR Generalist (Client-Facing). If you're looking for an exciting career with one of the fastest growing, independent payroll companies in the region, with a team of motivated colleagues and proven leaders providing unlimited learning potential, then Highflyer is where you want to be. We pride ourselves on being a successful alternative to large, publicly-owned payroll companies. At Highflyer we bring unique solutions to the marketplace and strive to exceed our customers' expectations every day and have a 99.7% client retention rate!

Responsibilities

• Provide clients with Human Resources consultation, tactical support, and Human Resources content regarding matters typically assigned to an in-house Human Resource function.
• Manage, develop, and deliver Human Resources projects such as employee handbooks, performance review systems, job descriptions, personnel file audits, HR documents such as offer letters, termination letters, performance improvement plans, and other content as needed.
• Advise clients on federal and state laws; researching and interpreting guidance from agencies such as EEOC, OSHA, U.S. DOL.
• Collaborate with the sales and marketing teams to recruit new client prospects and participate in the discovery process with prospective clients.
• Assist clients in design and technical support of client Time and Attendance, Time Off policy and procedures.
• Build client benefit open enrollment plan designs in the iSolved HCM system.
• Assist in all facets of a clients recruiting process.

Requirements

• 4+ years of broad-based professional Human Resource experience with at least 3-5 years in HRIS system experience.
• Experience in client-facing work and working with senior level management.
• Position requires a physical presence in Baton Rouge, LA.
• Must be able to listen and converse with clients on the phone, via email, and in-person with warmth, empathy, and patience.
• Must be able to think on your feet and be resourceful, tracking down information when necessary and adapting to/researching changing laws and regulations.
• You are hungry to learn, humble enough to listen, and forming deep relationships is one of your greatest strengths.