Human Resource Generalist - Fort Worth, TX

Talent Finder - Fort Worth, TX

Full-time - Mid Level

Fort Worth, TX

About the position

The HR Generalist at Cellular World Management will be responsible for managing various human resource functions with a strong emphasis on employee relations and performance management. This role is crucial in fostering positive relationships between employees and the organization, ensuring a healthy and productive work environment. The ideal candidate will be proactive, self-motivated, and customer-service oriented, providing comprehensive support to all facets of the HR Department. The position offers flexibility for hybrid work, based in Fort Worth, TX.

Responsibilities

• Perform routine tasks required to administer and execute human resource programs including compensation, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, and morale, occupational health and safety, and training and development.
• Partner with Operations as the primary contact for human resources guidance and interpretation of existing policies and procedures.
• Provide day-to-day guidance on counseling and disciplinary actions.
• Ensure fair and consistent application of all policies and procedures.
• Conduct employee-related investigations associated with a variety of employee-related issues and/or conflicts, incidents or complaints.
• Resolve disputes and recommend appropriate disciplinary action.
• Assist in the development and implementation of programs or information regarding HR policies, procedures or information.
• Aid managers and employees in the ongoing understanding of and applying best practices related to all policies and procedures.
• Assist in the annual updating of all documents, handbooks and compensation plans.
• Review, analyze and report on employment data received through periodic surveys.
• Create and implement individual and/or group training on a variety of HR tools, policies and procedures, management training and topics as needed.
• Identify opportunities to improve HR programs.
• Assist with special projects and departmental help as needed.

Requirements

• 5+ years broad HR knowledge within a professional environment.
• 2+ years of HR employee relations and performance management experience, preferably with a multi-location employer.
• Associate degree or higher in Human Resources or related business field.
• PHR or SHRM-CP Certification preferred.
• Specific knowledge of human resources practices related to employment law/compliance, compensation, organizational development, leadership development, hiring/termination processes, and risk management.
• Strong interpersonal skills with the ability to collaborate, influence, negotiate, resolve conflict and effectively coach both managers and employees.
• Ability to work autonomously, with the understanding and knowledge to know when to escalate.
• Experience with handling sensitive and confidential situations and documentation.
• Proficiency with Microsoft Office programs.
• Strong verbal and written communication skills with the ability to comfortably communicate and form relationships with employees at all levels and with external parties.
• Ability to follow written procedures, retain instruction and learn new tasks with minimal instruction.
• Ability to multi-task, adapt to frequent changes, and handle high volume calls and emails while maintaining deadlines amidst conflicting priorities.

Nice-to-haves

• Experience in a multi-location employer setting.
• Knowledge of HR tools and software.

Benefits

• Flexible work options including hybrid work.
• Professional development opportunities.