Belk - Goldsboro, NC

posted 6 months ago

Full-time - Entry Level
Goldsboro, NC
General Merchandise Retailers

About the position

The Human Resource Lead position is a vital role within the organization, responsible for overseeing the execution of various human resources functions, scheduling, and cash office operations. This position plays a crucial part in ensuring that the recruitment, hiring, onboarding, and training processes are conducted efficiently and effectively. The Human Resource Lead will also manage employee relations, benefits administration, and performance management, ensuring that all policies and procedures are communicated clearly to associates. This role is non-exempt and reports directly to the Human Resource Manager or Store Manager, making it essential for maintaining a productive and compliant workplace. In this role, the Human Resource Lead will ensure that the onboarding process for new associates is executed proficiently, accurately, and in a timely manner. This includes ensuring compliance with I-9/E-Verify and background checks. The Human Resource Lead will also lead the performance appraisal process, maintain personnel files, and ensure that benefit administration and communication occur promptly. Assisting with employee relations is another key responsibility, which includes witnessing associate coaching and counseling, submitting termination requests as directed by executives, and administering exit interviews. Additionally, the Human Resource Lead will be responsible for submitting changes in Workday and ensuring data accuracy. Preparing and processing payroll on a weekly basis is also a critical function of this role, ensuring that payroll is accurate and meets deadlines. Training new associates and managers on the scheduling process and system navigation is essential to ensure that all staff are equipped to manage their schedules effectively. The Human Resource Lead will work closely with store executives to provide a timely schedule to associates, ensuring that requests for time off and availability changes are addressed appropriately. The role also involves leading the Office-Deposit function, which includes all aspects of monetary maintenance in the store, such as processing deposits, maintaining petty cash funds, and performing sales audits. As a key-holder, the Human Resource Lead will also be responsible for leading the support staff as necessary, ensuring that all operations run smoothly and efficiently.

Responsibilities

  • Ensure that Associate onboarding is executed proficiently, accurately, and in a timely manner.
  • Lead the performance appraisal process and maintain personnel files.
  • Ensure benefit administration and communication occurs in a timely manner.
  • Assist with employee relations by witnessing associate coaching and counseling; submit termination requests as directed by executives and administer exit interviews.
  • Submit Workday changes and ensure data accuracy.
  • Prepare, process, and meet weekly payroll deadlines; ensure payroll is accurate.
  • Train all new associates and managers on the scheduling process and system navigation.
  • Work with store executives to ensure a timely schedule is provided to associates (3 weeks in advance).
  • Partner with the Store Manager to ensure all requests for time off and availability changes in the system have been addressed.
  • Partner with store executives to create a store schedule that meets store budget, base staffing, and weekend percent guidelines through minimal edits.
  • Lead the Office-Deposit function that includes all aspects of monetary maintenance in the store, including processing the deposit, maintaining store petty cash funds, and performing the sales audit function.
  • Act as a key-holder with responsibility for leading the support staff as appropriate.

Requirements

  • High School Diploma or GED equivalent required.
  • 2-3 years of experience in retail and/or HR.
  • Ability to use computer keyboard, standard telephone, and other related business equipment.
  • Ability to lift files, open file cabinets, bend, stoop, reach, and stand as necessary.
  • Must be able to maintain confidentiality.
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