Human Resource Manager (Pullmantur Cruises)

Unclassified - Miami, FL

Full-time - Mid Level

Miami, FL

About the position

At Pullmantur, we believe that the best cruise experience starts at the heart of our crewmembers! As a leader in the cruise line industry, Pullmantur is continuously expanding and seeking dynamic, energetic, experienced professionals to join our team. With a continuously growing fleet of ships visiting over twenty countries, each offering adventurous ways to explore the globe, this is a great opportunity to let your career set sail. We are currently searching for Human Resources Managers to join our team. The emphasis of this position is on core functions such as organizational development and effectiveness, employee relations, training and development, performance management, conflict resolution, employee promotions/transfers, berthing compliance, progressive disciplinary action, employee turnover and retention, time and attendance, and ongoing HR management/administration. The HR Manager will provide assistance and support to all senior officers and onboard management when dealing with human resources issues. Potential candidates must have at least two to five years of progressive experience in Human Resources.

Responsibilities

• Facilitate a culture of commitment to the company's values, standards, operating philosophies and overall business strategy
• Serve as a strategic partner to the shipboard leadership by providing human resource direction and guidance on all employee-related issues
• Promote organizational effectiveness by implementing and monitoring issues relating to positive employee relations
• Monitor the company's performance management system. Coach all management on the methods and means of fair and consistent performance management processes
• Monitor and assess employee morale and develop strategies to enhance overall employee satisfaction
• Oversee activities relating to sign on and sign off procedures, crew travel, cruise privileges, berthing, air/travel arrangements, service hours and all other issues related to crew welfare
• Support and educate the management on the company's progressive disciplinary procedure. Coach all management on the methods, means and rationale of fair and consistent progressive discipline
• Provide direction and guidance to the Training & Development Manager to ensure ongoing leadership development and required training is conducted under corporate compliance objectives
• Support the Staff Captain in all investigations involving crew.

Requirements

• At least two to five years of progressive experience in Human Resources
• Strong understanding of employee relations and performance management
• Experience in organizational development and effectiveness
• Ability to coach and guide management on HR issues
• Excellent communication and interpersonal skills
• Strong problem-solving and conflict resolution skills

Nice-to-haves

• Experience in the cruise line industry
• Knowledge of berthing compliance and crew welfare issues
• Familiarity with training and development processes

Benefits

• Competitive salary
• Opportunities for career advancement
• Travel opportunities
• Dynamic work environment
• Employee discounts on cruise services