Human Resource Specialist (Bilingual) - 77021 and 77033

Dynamic Service Solutions - Houston, TX

Full-time - Entry Level

Houston, TX

Professional, Scientific, and Technical Services

About the position

The Human Resources Specialist (Bilingual) will manage all human resource procedures and oversee the hiring and workforce management to support the residential care program. This position handles the full cycle of human resources practices, including maintaining employee records, recruiting, managing employee relations, and supporting operational decision-making regarding staff employment status.

Responsibilities

• Manage the full cycle of human resources practices.
• Ensure electronic and paper employee records are maintained and updated according to company policies.
• Orient new hires about company policies, procedures, employee handbook, and benefits package.
• Identify hiring needs and manage the recruitment process.
• Post job ads, review resumes, and conduct pre-screening and interviews.
• Manage an active database of qualified personnel and ensure all pre-employment requirements are completed.
• Conduct New Hire Presentations and pre-employment appointments.
• Review background check records and make employment eligibility determinations.
• Distribute company equipment to new hires as needed.
• Create, implement, and evaluate HR department policies and procedures.
• Process and handle I-9s and E-Verify process.
• Familiarize with employee benefit programs to provide orientation to staff.
• Ensure communication regarding company policies and updates is distributed monthly.
• Respond to employee queries and resolve issues in a timely manner.
• Manage employee grievances and conduct investigations.
• Assist management in handling employee relations issues and serve as mediator.
• Process job status changes such as onboarding, offboarding, promotions, and transfers.
• Assist management in creating training and individualized staff skill development plans.
• Design and implement effective training and development plans for the workforce.
• Process FMLA, ADA, and other long-term time-off requests.
• Perform Exit Interviews, Stay-in Interviews, and employee satisfaction surveys.
• Manage COVID-19 cases and reporting processes.
• Manage Employee Recognition Program and assist with staff appreciation activities.
• Provide customer service to the organization's employees.
• Assist with Occupational Health and Safety document recordkeeping.
• Ensure management performs performance evaluations and maintains records.
• Update and maintain HR information board at facilities.
• Assist front office with employee sign-in and temperature checks.
• Create documents and reports using Microsoft Suite, SharePoint, and OneDrive.
• Ensure program operations adhere to legal guidelines and internal policies.

Requirements

• Must be bilingual (English/Spanish) - read, speak, and write.
• Bachelor's Degree in Human Resources or related field.
• Minimum two (2) years of previous practical experience in a Human Resources role.
• Proficiency in Microsoft Office suite, SharePoint, and OneDrive.
• HR certifications (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.

Nice-to-haves

• Previous experience working with Federal government contracts is preferred.
• Previous experience in human services fields or similar occupational areas is a plus.

Benefits

• On-the-job training