Human Resources Business Partner

$50,000 - $64,300/Yr

Windstream - Austin, TX

Full-time - Mid Level

Austin, TX

Telecommunications

About the position

The Human Resources Business Partner at Windstream Communications will serve as a key liaison between HR and assigned business units, focusing on aligning organizational goals and supporting leaders and employees on various people-related matters. This role involves talent management, employee relations, coaching, performance management, and organizational development, ensuring a high level of employee engagement and effective communication of HR policies and practices.

Responsibilities

• Serve as the HR liaison for assigned business units.
• Cultivate relationships with leaders and employees to build trust as their primary touchpoint.
• Serve as the point of contact for fulfilling day-to-day HR inquiries and ad-hoc inquiries.
• Work closely with managers of bargaining employees to address grievances, interpret contract language, and drive consistency in decision-making.
• Work closely with management and employees to improve work relationships, build morale, and increase retention.
• Monitor the 'pulse' of employees to ensure a high level of employee engagement.
• Implement Human Resources policies, programs, practices, and processes and communicate them clearly to employees and managers.
• Provide support for special projects as needed.
• Address employee complaints/concerns related to workplace dynamics and/or performance in a timely manner.
• Provide day-to-day performance management guidance to leadership.
• Conduct proactive check-ins with departments & managers.
• Conduct effective, thorough, and objective investigations when required.
• Provide guidance on business unit restructures, workforce planning, and succession planning.
• Partner with leadership to build an employee engagement strategy based on survey feedback.
• Manage off-boarding activities, including exit interviews.
• Act as an emergency responder.

Requirements

• Employee Relations Experience.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent interpersonal and customer service skills.
• Experience advising managers on a range of people matters.
• Ability to work on sensitive matters with discretion and a commitment to confidentiality.
• Ability to manage multiple, and at times competing priorities.
• Knowledge of applicable laws, guidelines, regulations, ordinances, and policies.
• Confidence and courage to develop, drive and deliver innovative solutions.
• Proficient with Microsoft Office Suite or related software.

Nice-to-haves

• Labor Union experience is a plus.

Benefits

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Identity Theft, Legal, Auto & Home and Pet Insurance