Human Resources Business Partner

$50,000 - $64,300/Yr

Windstream - Dover, DE

Full-time - Mid Level

Dover, DE

Telecommunications

About the position

The Human Resources Business Partner at Windstream Communications will serve as a key liaison between HR and business unit leaders, focusing on aligning organizational goals and supporting employees on various HR matters. This role involves talent management, employee relations, coaching, performance management, and organizational development, ensuring a high level of employee engagement and effective communication of HR policies and practices.

Responsibilities

• Serve as the HR liaison for assigned business units.
• Cultivate relationships with leaders and employees to build trust as their primary touchpoint.
• Serve as the point of contact for fulfilling day-to-day HR inquiries and ad-hoc inquiries.
• Work closely with managers of bargaining employees to address grievances, interpret contract language, and drive consistency in decision-making.
• Work closely with management and employees to improve work relationships, build morale, and increase retention.
• Monitor the 'pulse' of employees to ensure a high level of employee engagement.
• Implement Human Resources policies, programs, practices, and processes and communicate them clearly to employees and managers.
• Provide support for special projects as needed.
• Address employee complaints/concerns related to workplace dynamics and/or performance in a timely manner.
• Provide day-to-day performance management guidance to leadership.
• Conduct proactive check-ins with departments & managers.
• Conduct effective, thorough, and objective investigations when required.
• Provide guidance and input on business unit restructures, workforce planning, and succession planning.
• Partner with the leadership team to build an employee engagement strategy based on engagement survey results.
• Manage off-boarding activities, including exit interviews.
• Act as an emergency responder.

Requirements

• Employee Relations Experience.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent interpersonal and customer service skills.
• Experience advising managers on a range of people matters (e.g., employee relations, performance management, talent management, change management).
• Ability to work on sensitive matters with discretion and a commitment to confidentiality.
• Ability to manage multiple, and at times competing priorities.
• Knowledge of applicable laws, guidelines, regulations, ordinances, and policies.
• The confidence and courage to develop, drive and deliver innovative solutions that challenge the status quo.
• Proficient with Microsoft Office Suite or related software.

Nice-to-haves

• Labor Union experience is a plus.

Benefits

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Identity Theft, Legal, Auto & Home and Pet Insurance